International logistics often have many uncertain factors, such as customs issues, tariff issues, delivery and transshipment, etc. During the entire transportation process, these complex situations are difficult to control, and it is inevitable that there will be delays in customs clearance of packages, delivery timeouts, and even package losses. For buyers, not being able to receive goods for a long time or not being able to query logistics update information for a long time will directly lead to disputes. At the same time, express delivery without tracking information is also not guaranteed for the interests of sellers. When buyers file a dispute of “not receiving goods”, the inability to track the goods information is very unfavorable for the seller’s evidence. Therefore, when choosing an express delivery method, you can combine the customs clearance capabilities of different regions and different express delivery companies and the transportation period of the package, and choose express delivery companies such as EMS, DHL, FedEx, UPS, TNT, SF, etc. with more accurate logistics information updates and better transportation timeliness. Compared with air parcels, these express delivery methods have much lower risk values. In general, when choosing an express delivery method, it is necessary to weigh the risks and costs in the transaction, and try to choose an express delivery company that can provide real-time query of cargo tracking information. After delivery, the seller should send a letter to the buyer as soon as possible to tell the other party that the goods have been shipped, and provide information such as the waybill number and query website.
Dear Customer,
Thank you for shopping with us. We have dispatched your order (order No: xxx) on January 20th by EMS.The tracking number is xxx. It should take 5-10 business days to reach your destination. Please check the tracking information here: www.xxxxx.com for updates. Thank you for your patience! If you have any further questions, piease feel free to contact me.
Best Regards,
( your name )