1. Is the seller’s credit reliable?
Strategy: For this concern, we can use transaction records to convince them.
2. Is there something wrong with the product if the price is low?
Strategy: For this concern, we need to explain to the buyer the origin of the product price and why it is low. Low prices do not mean quality problems.
3. There are so many similar products, which one should I choose?
Strategy: Try to convince buyers with regional advantages (such as cheap express delivery) and service advantages.
4. Is the transaction safe?
Strategy: Introduce all aspects of safe transactions in detail to dispel buyers’ concerns.
5. What if I can’t receive the goods? What if the goods are not the same as the description? What if the goods are damaged? What about the return postage? The buyer is hesitant to pay
Strategy: Guarantee with services, consumer protection services, etc. to give buyers confidence.