When mining customers through various social media channels, WhatsApp has become a breakthrough for foreign trade sellers with its high response rate, high query volume, and good marketing effect.
WhatsApp officials not only set many restrictive rules in terms of communication, such as account status, number of messages sent, frequency of messages sent, etc., but also automatically block accounts based on user reports and other information, that is, the system rules are combined with manual reports. The following are two WhatsApp account blocking rules and response strategies:
1. Unsafe IP login device
WhatsApp will record the IP and device behavior and seal it. If the IP has a record of account blocking not long ago, then you log in, send or other actions with this IP, which is easy to cause account blocking.
Similarly, if a device has been blocked before, it will also be marked by WhatsApp, and all behaviors on the device will be analyzed for correlation.
Response strategy: When registering a new account, create a clean environment. A clean environment refers to an uncontaminated external registration environment, where the registered device has not been blocked recently, and the IP has not been blocked recently.
If the account on the device is sealed, you must clear the following before re-registering: WhatsApp cache/reinstall WhatsApp; reset the operating system; modify some system parameters, such as time zone, language, and if conditions permit, modify the device model, device number and other information.
2. Register an account with a virtual card/second-hand SIM card
Virtual cards and second-hand cards may have been used to register WhatsApp many times. When registering with these numbers, either you cannot register or they will be blocked immediately after registration; or you can register, but the life value of the number after registration is not high, and it is a marked account. If you do not maintain the number and go through the risk period, it will be blocked if you use it at will.
Coping strategy: Use a SIM card from a regular channel to register WhatsApp.
Therefore, sellers must pay attention to the above two aspects when registering WhatsApp accounts to prevent the account from being associated and blocked.