The key to the success of cross-border e-commerce transactions is to achieve data docking of cross-border customs clearance platform, cross-border public service platform and cross-border comprehensive service platform. Among them, the cross-border customs clearance platform mainly realizes customs supervision and release, the cross-border public service platform mainly realizes public services such as customs, inspection, exchange and taxation, and the cross-border comprehensive service platform is a platform for sellers and buyers to trade. Only when the three orders of payment order, logistics list and order are matched among the above three platforms can the goods complete cross-border import and export business.
In 2014, the total trade volume of my country’s cross-border e-commerce reached 4.2 trillion yuan, with an annual growth rate of 33.3%, while the year-on-year growth rate of my country’s foreign trade import and export in 2014 was only 2.3%, far lower than the growth rate of cross-border e-commerce. In 2014, cross-border e-commerce accounted for about 15% of my country’s foreign trade, and by 2016, the total trade volume of my country’s cross-border e-commerce reached 6.7 trillion yuan. According to statistics, the logistics cost of cross-border e-commerce is 20%~30% of the cost of goods. By 2016, the total business volume of my country’s cross-border e-commerce logistics market was 1.95 trillion yuan, accounting for one-sixth of the added value of my country’s logistics industry. The development of cross-border e-commerce has brought business opportunities to logistics companies.
Cross-border e-commerce logistics is provided by logistics companies throughout the entire process, so that goods go through seven logistics links, from sellers, goods collection in the country of departure, customs in the country of departure, transportation, customs in the country of destination, goods collection in the country of destination, distribution and delivery to buyers. Cross-border e-commerce logistics has many links, long operation procedures, and a large spatial span. There are currently three major problems: First, the cost of cross-border e-commerce logistics is relatively high, which to a certain extent limits the types of cross-border goods, reduces the profits of goods, and hinders the development of cross-border e-commerce. Second, cross-border e-commerce logistics has a high cargo damage rate. According to statistics, the cargo damage rate is generally between 0.5% and 1%, and in some countries it is as high as 10% or more, which increases the cost of cross-border e-commerce trade and reduces customer experience. Third, the information systems of various links in cross-border e-commerce logistics have not been completely connected, resulting in the inability to trace logistics data between different logistics links, the opaque transportation process, and the loss of goods or affecting the buyer’s purchasing experience.