In the global e-commerce field, AliExpress has become the preferred platform for many sellers with its unique charm and wide user base. However, when sellers encounter failures in the logistics customs clearance process, how to deal with this challenge and avoid future failures becomes an urgent task. This article will deeply explore the reasons for the failure of AliExpress logistics customs clearance and provide sellers with coping strategies to ensure that the goods can pass customs smoothly.
1. Analysis of the reasons for the failure of AliExpress logistics customs clearance
Prohibited goods issues: Sellers must understand the import restrictions and prohibited goods lists of the destination country before shipping. Prohibited goods are often detained by customs and may even be returned. Therefore, sellers should ensure that the goods sold comply with the laws and regulations of the destination country.
Recipient information issues: Incorrect recipient information or inability to contact the recipient may lead to customs clearance failure. Sellers should ensure that accurate recipient information is provided and communicate with the recipient in a timely manner to ensure that they can respond to customs inquiries in a timely manner.
Taxation issues: When customs have objections to the value of the goods, taxation issues may arise. Sellers should work with the consignee to provide the necessary documentation to ensure that the goods can pass through customs smoothly.
Product attributes do not match: The destination country may have specific requirements for the size, material, name and packaging of the goods. Sellers should ensure that the goods meet these requirements and provide the necessary documentation before shipping.
Lack of necessary documentation: Some goods may require specific licenses or certificates to be imported. Sellers should ensure that complete documentation is provided to avoid the goods being detained or destroyed.
Other factors: Damage to goods during transportation, missing labels or incorrect document filling may lead to customs clearance failure. Therefore, sellers should ensure that the goods are well packaged, clearly labeled, and carefully check the accuracy of all documents.
Second, response strategy
Stop loss in time: For goods with low value, sellers can consider destroying or abandoning the goods on the spot to avoid additional demurrage and warehouse rent.
Return to the country: For goods with higher value, sellers can negotiate with foreign customers to ask them to issue a declaration of abandonment and arrange for return to domestic bonded warehouse storage. When there is a new order, it can be sent overseas again. It should be noted that the cost of return shipping is usually borne by the seller.
Urge the recipient to provide handling opinions in time: The sender should urge the recipient to provide handling opinions in time, such as returning or destroying the goods. At the same time, it is necessary to send a relevant return letter or abandonment letter to the person who follows up the problem goods so as to apply to the agent for corresponding handling measures.
The failure of customs clearance on AliExpress logistics is a big challenge for sellers. By understanding the reasons for the failure and adopting corresponding response strategies, sellers can minimize losses and ensure that the goods can pass customs smoothly. On the future road of e-commerce, sellers should continue to learn and accumulate experience to deal with various possible logistics problems.