1) Service Introduction

Yanwen South America Express is a South American delivery service launched by Yanwen Logistics by integrating its superior delivery resources in South America. The first batch of services are launched in Brazil, Argentina and Chile.

2) Service Advantages

(1) The whole delivery speed is 7~10 working days.

(2) The items can be tracked online through the Yanwen Logistics website.

(3) Professional and fast commercial customs clearance, avoiding the uncertainty of postal customs clearance.

(4) Efficiently handle problem item inquiries within 24~48 hours.

3) Operation Specifications

(1) The outer packaging of the express delivery should not display Chinese characters to avoid customs detention during transit in South America.

(2) Regarding the declared value limit: Brazil does not exceed US$3,000, Argentina does not exceed US$50, and Chile has no requirements.

(3) Product name declaration issues.

Argentina:

① Clothing products (such as clothes and pants) must be new and can be exported in the form of samples, with a total number of no more than 5 pieces.

② Medical and food products, medical tools and equipment and other products related to the human body (such as wigs and beauty tools) must be certified by ANMAT (Argentine National Administration of Drugs, Food and Medical Technology).

③ Electronic products (such as mobile phones, netbooks, e-books) cannot exceed 1 piece and can be exported as gifts.

④ Handicrafts and jewelry accessories (such as glass beads) can be exported in the form of samples, with a total number of no more than 5 pieces.

Brazil and Chile must also declare truthfully.

(4) The above three countries must provide the recipient’s tax number (CIF/NIF) in the following format.

Brazil:

① CNPJ (Company-XX.XXX.XXX/XXXX-XX), 14 digits.

②CPF (Private-XXX.XXX.XXX/XX), 11 digits.

Argentina: CUIT Number: 20-23467083-3, 11 digits.

Chile: 96 708 490-5, 9 digits.

(5) Customs duties and value-added taxes generated by foreign customs shall be paid by the recipient.

(6) If delivery is unsuccessful, the return freight will be the same as the outgoing freight. If customs duties are generated by China, the original sender shall pay for it.

(7) Any counterfeit goods will be rejected. If found by customs, the freight generated will not be refunded.

(8) POBOX addresses are not accepted for the time being.

(9) The weight of a single piece shall not exceed 30kg.