The Luxury Closet: The operation model of the Middle East luxury second-hand trading platform

The Luxury Closet (hereinafter referred to as TLC) is a startup company founded in 2012, headquartered in the United Arab Emirates, focusing on the transaction of second-hand luxury goods. As a well-known e-commerce platform in the Middle East, TLC is committed to providing acquisition, sales and shipping services for personal luxury goods. Most of its products are second-hand items and are sold at discounted prices.

In the process of commodity trading, TLC is different from traditional C2C e-commerce. In order to ensure the high quality and authenticity of products, sellers need to follow a special process. First, the seller needs to take photos of the product and send them to TLC staff to negotiate and set a target selling price. Subsequently, the seller needs to send the goods to the TLC warehouse, where professionals will take care of the goods and take photos to ensure the best display of the goods.

Once the transaction is successful, TLC will charge a certain percentage of commission based on the sales price, which is included in the total price paid by the buyer. It is worth noting that the higher the value of the item, the lower the commission rate, which provides sellers of high-value items with greater room for profit.

All second-hand products displayed on the TLC platform have undergone strict authenticity verification and are rated according to the condition of the product, such as brand new or slightly damaged, etc. Additionally, buyers can choose to pay in installments using Payfort, further enhancing purchasing flexibility.