How to optimize the use of postal international parcels to ensure smooth delivery and inquiry
In the field of cross-border e-commerce, international postal parcels have become the preferred logistics method for many sellers due to their wide coverage and relatively low prices. However, in order to ensure smooth delivery of packages and avoid legal issues and security risks, sellers need to understand the relevant regulations, calculation methods and precautions for international postal parcels.
1. Choose the appropriate logistics method
1. Be familiar with product features
Choose the most appropriate logistics model based on Amazon’s requirements and product characteristics (size, ease of customs clearance, safety). Large items (such as desks) are not suitable for postal parcels. Even if you use large postal parcels, you must be cautious. For example, in some countries, China Post’s large parcels have a weight limit of 10 kilograms, and the heaviest can only be sent 30 kilograms. Moreover, the delivery speed is very fast. Information updates are very slow.
2. Provide diverse logistics options
In terms of logistics template settings, provide buyers with diversified logistics options, list the advantages and disadvantages of different logistics methods, and allow customers to choose by themselves to avoid subsequent disputes and troubles.
3. Flexibly adjust logistics methods
Flexibly use different logistics methods during the off-peak and peak seasons to avoid being caught off guard by small packages commonly used in peak seasons. At the same time, different postal parcels have huge differences in customs clearance and timeliness in different regions and different time periods. They can be shipped through multiple channels and channel diversion to avoid operational risks.
2. Calculation of freight for international postal parcels
The basic formula for logistics freight for postal channel packages is: freight = standard freight x actual weight x discount. For example, a piece of goods shipped to the United States weighs 400 grams, the current discount is 9.5% off, and the standard shipping fee is 95.5 yuan/kg, then the shipping fee is 95.5×400/1000×0.95=36.29 yuan.
3. How to check the express delivery number
1. Check on the postal service website
Visit the official website of the postal service, find the package inquiry page, enter the express tracking number and submit an inquiry request.
2. Use third-party logistics tracking platform
Visit the website of the third-party logistics tracking platform or use the corresponding mobile application, enter the express delivery number and query.
4. Customs clearance of international postal parcels
In the process of receiving and sending international postal parcels, customs clearance is a key link. Under normal circumstances, it can be released as long as the customs duties are paid. In most cases, the declared value of a product is lower than its true value (declared value = value of goods + freight). This is mainly applicable to situations where the value and quantity of goods do not exceed the scope of personal use.
5. Complaints about international postal parcels
When encountering problems with international postal parcels, sellers need to complain to the postal company in a timely manner. To complain about postal international parcels, you need to find the postal company’s complaint channels, provide necessary information, express the problem clearly, wait patiently for the processing results, and retain relevant evidence.
To sum up, it is crucial for cross-border e-commerce sellers to understand the relevant regulations, calculation methods and precautions for postal international parcels. By optimizing packaging, bulk shipments, freight negotiation and contracts, compliance operations, and reasonable selection of shipping times, sellers can reduce freight costs and improve competitiveness and profit margins.