Foreign trade business development and sharing of successful experiences
In the context of globalization, foreign trade business has become a career path pursued by many people. For newcomers who are about to enter this field, how to choose the appropriate development direction, improve their own quality, and stand out in the fiercely competitive market are all issues that require in-depth thinking. This article will integrate the experience and suggestions of many senior foreign trade professionals, hoping to provide useful enlightenment to the readers.
1. Select suitable positions based on English proficiency
As the main communication language for international trade, English’s importance is self-evident. If your English proficiency is high, you can directly apply for foreign trade business positions; otherwise, you can start as an assistant and gradually adapt to the work environment.
2. Choose a good company and industry
It is important to choose a company that is suitable for your long-term development. Excellent companies not only provide a stable source of income, but also bring valuable growth opportunities to personal careers. When selecting a company, the company’s development potential and the prospects of its industry should be taken into consideration.
3. Learn more about the foreign trade industry
Having a deep understanding of your industry can help you better position yourself. Whether it is the B-side or C-side market, it is necessary to continuously learn relevant knowledge and improve professional quality.
4. Cultivate patience and composure
Being patient and calm are very important qualities when dealing with foreign customers. Only through persistent efforts can we win the trust of our customers.
5. Learn to be grateful and communicate
When customers place an order, expressing gratitude can deepen the emotional connection between the two parties and help establish a long-term cooperative relationship.
6. Maintain confidence and perseverance
You may encounter various challenges in the early stages of working in foreign trade. Maintaining a positive and optimistic attitude and constantly trying new methods are the keys to success.
7. Familiar with the products being promoted
Understanding the characteristics and market conditions of the products sold in detail can help sales staff better introduce product features to customers.
8. Accurately find target customers
Use various channels to extensively collect potential customer information and improve customer development efficiency.
9. Foreign trade communication skills
1. Thank you for your order
Even if the transaction is completed on an online platform, gratitude should be expressed promptly.
2. Use pictures, videos and text together
Display product information in a variety of ways to help enhance customer understanding.
3. Learn from colleagues’ experiences
Learn from colleagues’ successful cases and learn useful experiences.
4. Think independently and respect customers
While absorbing the experience of others, maintain independent judgment and always put customer needs first.
5. Respond promptly
Respond to customer inquiries as soon as possible regardless of time and place.
6. Provide detailed quotation
Clear quotes help customers make purchasing decisions.
7. Flexible discounts
Provide preferential measures appropriately based on the actual situation.
8. Pay attention to verbal quotations and confirm them with quotation forms
Make sure both parties have a consistent understanding of the price.
9. Insist on reporting RFQ
Even if there is no deal for the time being, we must continue to follow up. There is still a possibility of cooperation in the future.
10. Give customers more choices
Make customers feel valued by providing more options when quoting.
11. Provide multiple payment methods
Meet the payment needs of different customers.
12. Take every inquiry seriously
No matter where the inquiry comes from, it should be dealt with seriously.
13. Be patient and honest
Showing integrity in the communication process is a prerequisite for building good relationships.
14. Establish good credibility and reputation
Build a brand image through quality service.
15. Provide professional product suggestions
Provide recommendations tailored to clients’ specific needs.
16. Pay attention to customers’ individual needs
Be aware of each customer’s special requests.
17. Provide as much information as possible
Increase the amount of information in communication to make customers feel more at ease.
18. Have the courage to take responsibility when encountering problems
Proactively solve problems when faced with them and maintain cooperative relationships.
To sum up, if you want to achieve success in the field of foreign trade, you not only need a solid professional foundation, but also be good at using various skills and strategies. I hope the above experience can help everyone go further and further on the road of foreign trade!