Shopee platform logistics and transportation methods, freight policies and prohibited goods regulations

As one of the important participants in cross-border e-commerce, the Shopee platform’s logistics system is not only related to sellers’ cost control, but also directly affects consumers’ shopping experience. This article aims to introduce in detail the Shopee platform’s logistics and transportation methods, freight calculation methods, and relevant regulations for the transportation of contraband.

1. Shopee platform logistics methods

The Shopee platform provides a variety of logistics options, mainly including Shopee’s own Shopee Logistics Services (SLS) and Logistics Worldwide Express (LWE) that cooperates with third parties. For different countries and regions, the logistics services supported by Shopee will also vary:

• Taiwan, China: In addition to SLS, you can also choose YTO and SF Express. In addition, delivery methods in Taiwan are divided into home delivery (carried out by SF Express and Black Cat Delivery) and store delivery (carried out by FamilyMart and 7-Eleven). Home delivery service includes two free delivery attempts, while store delivery requires buyers to go to the store to pick up the package by themselves with the pickup code.
• Southeast Asia: Including Indonesia, Singapore, Malaysia, Thailand and other places. In addition to SLS, you can also choose LWE logistics services. It is worth noting that considering the low penetration rate of online payment in some areas, Shopee also allows the use of cash on delivery.

2. Freight Policy

When selling goods on the Shopee platform, shipping costs are a cost factor that requires special attention. Due to the particularity of cross-border logistics, shipping costs are usually determined based on the weight of the package, and small changes in weight may result in significant increases in shipping costs. Therefore, during the pricing stage, sellers should accurately estimate the weight of the goods to avoid unnecessary cost increases.

For sellers using SLS, Shopee will deduct the corresponding logistics fees from the seller’s account after the order is completed. If the seller chooses to use third-party logistics such as LWE or SF Express, he or she needs to settle the fees with the logistics company themselves.

3. Regulations on the transportation of contraband

In order to maintain good market order, Shopee has strict regulations on the transportation of contraband. Once a seller is found to be sending Class A contraband, each illegal order will be penalized with 3 points. Common contraband items include but are not limited to: multi-functional tools (including knives), dog training transmitters, fire starters, etc. If a seller accidentally transports contraband, he or she can apply to Shopee for review based on the actual situation.

To sum up, the Shopee platform meets the needs of different regions through diversified logistics solutions, while emphasizing the importance of contraband control. We hope that all sellers can fully understand these policies and adjust their operating strategies accordingly.