In this article, we will introduce in detail how to set up the Jumia merchant backend. Jumia merchant backend is an important tool that helps merchants manage their stores.
About personal information:
Click: “Merchant Center”-“Settings”-“Your profile-General” in sequence.
In the address, the new merchant’s backend information will be displayed as null. The system will update the personal information to the backend within two working days, and the merchant does not need to change it by himself.
Check the information here in Account Name every two weeks. If you find that the information is incorrect or the information is cleared, please send an email to the official customer service mailbox as soon as possible, otherwise it will affect the collection later.
How to set the vacation mode?
Set the start date of the vacation you want in Start date, set the end date of the vacation you want in End Date, and then click Save to save.
How to cancel the vacation mode?
Delete the set date and click Save to submit to cancel the vacation mode.
How to add a logo?
Click “Merchant Center”-“Settings”-“Your Profile”-“Seller Logo” in sequence. You can add the logo you want to upload in upload your logo.
How to check the commission?
Click “Merchant Center”-“Setting”-“Your profile”-“Commission&Fees” in sequence. In this jumiaCommission, if the store is not activated, the commission here is set to the initial state. After the store is activated, the commission will be set normally.
How to check the designated warehouse?
Click “Setting”-“Your Profile”-“Shipment” in sequence. In this shipping, it is the jumia direct mail logistics option. After opening an account, please check whether the designated warehouse that the company needs to set has been set here. If not, please submit raise a claim to set the designated warehouse in time, otherwise it will affect the delivery progress.
How to add a sub-account?
Click “Merchant Center” – “Settings” – “Manage Users” – “Add User” to add a new user, select the new user’s permissions according to your needs, and then click save to save.
Note: After adding the sub-account, the added email address will receive a password change email, just change the password.
This article will introduce in detail how to set up the Jumia merchant backend operation guide, including personal information settings, holiday mode settings, adding merchant logos, and how to view commissions. It will also explain how to cancel the holiday mode. If you want to become a Jumia merchant, you must not miss this operation guide!