Return dissatisfaction rate and customer service dissatisfaction rate

By Ultraman

The so-called return dissatisfaction rate refers to the customer’s feedback score on the seller’s service during the entire return process. Amazon’s requirement for the return dissatisfaction rate is no more than 10%. 1. When will the return dissatisfaction rate be investigated? When an order is returned or exchanged, Amazon will pay attention to it and…

Amazon’s effective tracking rate and on-time arrival rate

By Ultraman

The effective tracking rate refers to the proportion of the waybill numbers issued by the seller that are true and valid. Amazon’s requirement is 95%, which means that more than 95% of orders sold by sellers on Amazon require real and valid tracking numbers. Otherwise, your account will be in danger. Because if you fail…

Jumia Quick Entry

By Ultraman

(1)Total Pending Orders (total number of unprocessed orders). (2)Current Daily Order Volume Limitation: It should be noted that the daily order volume of new sellers will be temporarily limited to 5 orders. If the daily order volume has reached 4, you can apply with the account manager. The manager will increase the DOL (limited order…

Analysis of foreign patent priority fees: Understand the costs associated with applying for and extending patent protection

By Ultraman

One way to protect innovations globally is through filing for foreign patents. When applying for a foreign patent, the applicant can enjoy the benefits of patent priority. Patent priority allows applicants to extend their domestic patent rights to other countries or regions within a certain period of time. However, enjoying patent priority and extending the…

A-Z Claim, a claim that makes sellers tremble

By Ultraman

A-Z Claim is a topic that makes many sellers cringe when they hear it. Why? Because of this unique Amazon compensation, its terms are very overbearing. The overbearing thing is that as long as the customer files a claim, unless Amazon determines that the customer has lost, the original claim will be included in your…

International market expansion: How to effectively protect patent rights?

By Ultraman

With the continuous development of the global economy and the increasing strengthening of international cooperation, the protection of intellectual property rights, especially patent rights, has become one of the important issues that governments and enterprises around the world are concerned about. For enterprises, transnational operations and international market expansion are imperative. Therefore, it is crucial…

Foreign patented products: leaders in technological innovation

By Ultraman

This article will introduce several foreign patented products, demonstrating their outstanding performance in technological innovation. These products not only represent the leading position of foreign enterprises in R&D and innovation, but also bring unique experience and practicality to consumers around the world. By exploring these patented products, we can better understand how technological innovation drives…

Jumia adds products in batches and updates product information in batches

By Ultraman

Step one: Open “Seller Center”, click “Products” (Product Management) > “Import Products” (batch add products), and enter the batch upload page. Please note that before adding products in batches, you need to download the latest Category Tree (category table) and find the specific ID corresponding to the added category. Step 2: Select the category corresponding…

Analysis of the composition and influencing factors of foreign appearance patent fees

By Ultraman

Appearance patents are an important form of intellectual property rights for protecting product designs. When applying for a foreign design patent, cost is one of the important factors that companies and innovators need to consider. This article will introduce the components, influencing factors and related strategies of foreign design patent fees. 1. Application fee. Application…

Amazon FBA requirements for glue

By Ultraman

Selling glue products on the Amazon FBA (Fulfillment by Amazon) platform requires certain regulations and requirements. Understanding Amazon FBA’s glue requirements is crucial for cross-border e-commerce sellers, not only to ensure the adhesion and quality of the product, but also to ensure the safety of the product. This article will introduce Amazon FBA’s regulations and…