How to efficiently convert goods to FBA for shipment and strategies for handling FBA lost parts

For Amazon sellers, FBA (Fulfillment by Amazon) is not only an effective way to increase sales, but also an important means to promote new products and seize the golden shopping cart. However, while enjoying the many benefits brought by FBA, novice sellers may encounter many challenges, especially when switching goods to FBA for shipment and facing problems such as missing parts from FBA. This article aims to guide sellers on how to smoothly transfer goods to FBA for shipment, and discuss how to properly handle when FBA items are lost.

Steps to convert goods to FBA shipment

1. Enter “Manage Amazon Inventory”: First, log in to the seller’s backend and click “Manage Amazon Inventory” in the “Inventory” tab to enter the inventory management interface.

2. Convert the shipping method to “Amazon Fulfillment”: On the inventory management page, find the products that need to be converted to FBA shipping by searching for SKU, title, ISBN, etc.

3. Select “Convert and Send Inventory”: After selecting the product, click the “Convert and Send Inventory” button to confirm the conversion.

4. Seller information verification and product packaging size settings: In this step, you need to enter the product packaging size information and save the changes.

5. Prepare the product: After confirming that the product information is correct, click “Continue” to enter the next stage.

6. Label products: Set the quantity and size of labels to print, and follow the instructions to complete label printing and pasting.

7. Check the shipment: Carefully check the shipment details, such as origin, packaging type, etc., and set warehouse closures as needed.

8. Prepare the shipment and enter the logistics order number: After completing the above steps, pack the goods and deliver them to the freight company. Remember to enter the transportation order number.

Methods to deal with FBA lost items

Although Amazon FBA service brings great convenience to e-commerce sellers, occasionally goods may be lost. Correctly handling FBA lost items not only helps reduce property damage, but also maintains customer satisfaction.

Analyze the cause of loss

• Logistics and transportation issues: Choose a logistics company with good reputation and stable service, and closely track logistics trends.
• Warehouse adjustment issues: Communicate regularly with Amazon customer service to understand changes in inventory status.
• Claim process: Once the goods are confirmed to be lost, submit a detailed claim request in a timely manner.
• Processing time is too long: Plan the delivery time reasonably to avoid increasing the risk of loss due to long detention.

Detailed operation guide

When it is discovered that the quantity of incoming goods does not match, an investigation report can be submitted through the Seller Center backend. The specific steps are as follows:

• Select “Manage Amazon Shipments” under the “Inventory” menu.
• Find the problem shipment and click “Track Shipment.”
• Select “Shipment Difference Inquiry” and upload relevant supporting materials.
• Provide accurate product SKU, shipped quantity, missing quantity and other information.
• After submitting, wait for Amazon’s reply. Results will usually be available within 24 hours.

Through the above methods, sellers can not only effectively solve various problems in the FBA delivery process, but also respond quickly when goods are lost, thus maximizing their own interests.