Detailed explanation of Jumia’s delivery model and analysis of logistics characteristics

As the leading e-commerce platform in Africa, Jumia’s efficient logistics system is one of the keys to its success. This article will start from Jumia’s delivery model, discuss its express delivery selection guide, and analyze Jumia’s outstanding features in the logistics model.

Jumia shipping model

Self-operated and third-party seller models

The Jumia platform adopts two delivery models: self-operated and third-party sellers. The Jumia platform is solely responsible for self-operated products, and storage and delivery are performed within the platform. This delivery model ensures greater uniformity and controllability. Third-party sellers manage their own inventory and shipping processes independently. Although the variety of choices is increased, the service quality and logistics efficiency of different sellers may vary. Therefore, when choosing products from third-party sellers, it is recommended to check their reviews and reputation.

Diversified logistics models

The Jumia platform provides users with three main delivery modes: direct mail, surface mail and overseas warehouse:

• Direct mail: The efficient delivery time and full tracking make the direct mail model very popular among users. Using this model, order goods will be delivered directly to consumers by Jumia, and users can track the logistics status throughout the process.

• Surface mail: Compared with the direct mail mode, the surface mail mode is slower in delivery time, but has competitive prices. Suitable for light, small and low-priced goods.

• Overseas Warehouse (FBJ): This is one of the modes with the best delivery timeliness in the Jumia logistics system. Sellers can choose a carrier to transport goods in batches to overseas warehouses, and then deliver them through Jumia’s own logistics network.

Express delivery guide

When shopping on the Jumia platform, choosing the right express delivery service is crucial:

• Speed ​​and timeliness: Choose standard or fast express service according to actual needs.

• Regional coverage: Make sure the seller’s area is covered by the express service.

• Reliability and credibility: Choose a courier service provider with a good reputation and reliability.

• Shipping and Fees: Consider shipping and fees and make your choice based on your own financial situation.

• Timeliness and price balance: Weigh the relationship between timeliness and price based on demand.

Outstanding features of logistics model

The Jumia platform has the following outstanding features in terms of logistics model:

• Diversified logistics mode choices: Consumers can choose the logistics mode that best suits them based on transportation time, freight and other factors.

• Extensive logistics network coverage: Jumia has established a huge logistics network including more than 1,300 delivery stations and pick-up stations, covering Jumia’s 11 site countries.

• High timeliness of the direct mail logistics model: Orders under the direct mail model are escorted by Jumia throughout the entire process, and the logistics status can be tracked throughout the process.

• The efficiency and speed of the overseas warehouse logistics model: The overseas warehouse model achieves rapid delivery within 24 hours.

• Optimized communication and customer service: Jumia improves the immediacy and reliability of logistics information by optimizing communication channels and customer service systems.

In summary, the Jumia platform has made many efforts in terms of delivery model and logistics model, aiming to provide consumers with a convenient and efficient shopping experience. By choosing the appropriate shipping mode and express delivery service, you can ensure that goods are delivered in a timely and safe manner, resulting in a good shopping experience.