A detailed explanation of AliExpress worry-free logistics
In order to ensure that sellers can operate with peace of mind on the AliExpress platform and help sellers reduce the impact of uncontrollable logistics factors, AliExpress and Cainiao Network jointly launched the official logistics service – “AliExpress Worry-Free Logistics”. This service aims to provide AliExpress sellers with a one-stop logistics solution including stable domestic collection, international distribution, logistics details tracking, logistics dispute handling and after-sales compensation.
Advantages of worry-free logistics
The channel is stable and fast
Cainiao Logistics cooperates with high-quality logistics service providers to build a global logistics service network. Through the leading intelligent order distribution system, the best logistics plan is matched based on factors such as destination country (region), category, weight, etc. The estimated delivery time in core countries is 16 to 35 days.
There are discounts on shipping costs
As a cargo logistics distributor, Cainiao Logistics has obtained many preferential prices during its cooperation with logistics companies. The freight in key countries (regions) is about 20 to 90% off the market price.
The platform provides better after-sales service and compensation measures
Logistics disputes using “Worry-Free Logistics” do not require seller response, and the platform directly intervenes to verify the logistics status and determine liability; disputes caused by logistics reasons and low scores in DSR (Seller Service Rating System) will not be included in the seller’s account assessment; Logistics The platform will bear the responsibility for refunds caused by disputes.
Worry-free logistics solution
Worry-free logistics-simple
Specially launched for small package goods in orders from AliExpress sellers, less than 2000 grams from Russia and Ukraine, less than 500 grams from Spain, less than 2000 grams from Belarus, and less than 2000 grams from Chile, and the order transaction amount is ≤5 US dollars (Spain ≤10 US dollars) Simple registration logistics services.
Worry-free logistics-standard
Provide AliExpress sellers with one-stop logistics solutions for domestic collection, international (inter-regional) distribution, logistics details tracking, logistics dispute handling, and after-sales compensation. Logistics covers more than 200 countries and regions around the world. Among them, the Russian self-pickup service covers nearly 800 self-pickup cabinets in 183 cities in 66 Russian states. The French self-pickup service supports regions other than Corsica.
Worry-free logistics-priority
Cainiao Network cooperates with Commercial Express to serve AliExpress sellers’ online logistics methods. Currently it can reach 176 countries and regions around the world. In terms of weight restrictions, the first weight in Russia is 100 grams, the additional weight is 100 grams, and the weight limit is 30 kilograms. The price is based on the actual weight and no fuel fee is charged. In other countries (regions) other than Russia, if the cargo weighs 30 kilograms or less, the first weight is 500 grams and the additional weight is 500 grams. When the weight of the goods is 30 to 70 kilograms, the bill is based on kilograms. The larger of the volumetric weight and the actual weight is the billing weight. The volumetric weight is calculated as follows: volumetric weight = length (cm) × width (cm) × height (cm)/5000.
Worry-free logistics-self-pickup
A fast self-pickup logistics service specially launched for parcels that can be put into the self-pickup locker in the destination country. The channel is stable and fast. Under normal circumstances, it can be delivered to most areas in Russia within 15 to 20 days.
Worry-free Consolidation
The consolidation logistics service launched by Cainiao Network is based on the general cross-border model and upgrades the logistics method through Cainiao Consolidation Order to provide AliExpress sellers with domestic collection, warehouse collection, international distribution, and logistics. Detailed tracking and a one-stop container logistics solution that handles logistics disputes and after-sales compensation through the platform.