False shipments on AliExpress: detailed explanation of definitions and penalties

With the rapid development of cross-border e-commerce, AliExpress, as a global e-commerce platform, provides sellers with a vast market and abundant business opportunities. However, as the platform becomes increasingly prosperous, some unscrupulous sellers have begun to use fake shipments to obtain improper benefits. This article will delve into the definition of false shipments on AliExpress and its impact.

Definition of false shipments on AliExpress

False delivery on AliExpress refers to a waybill in which the seller uses an invalid or irrelevant waybill number to declare delivery within the specified delivery period, has no logistics collection information for a long time, and fails to deliver the goods in accordance with the statement in the system. No., or failure to fulfill delivery obligations as stated to consumers. Specific situations include:

• Within the specified delivery time limit, the waybill number filled in by the seller is invalid or the waybill is valid but of an irrelevant type, resulting in a series of related behaviors that mislead users or the platform.
• The seller stated that the goods had been sent out, that is, within 5 days of completing the delivery notice, no specific logistics information was seen online.
• Sellers do not strictly follow the platform’s logistics policies when choosing delivery methods, such as using offline economic logistics to deliver goods in violation of regulations, or using such behavior to pretend to be standard or fast logistics.

Measures to influence and respond to false shipments

False shipments not only hurt buyers, but also had a serious negative impact on the AliExpress platform itself. If this behavior is allowed to go unchecked, it will lead to a decline in the credibility of the platform and affect its long-term development. Therefore, platforms should strengthen the supervision of sellers and establish sound trading rules and systems to ensure fairness and justice in transactions.

Penalty for false shipments

The AliExpress platform has formulated corresponding penalties for false shipments. False shipments are divided into general violations, serious violations, and particularly serious violations:

• 2 points will be deducted for each general violation;
• 12 points will be deducted for each serious violation;
• 48 points will be deducted for each particularly serious violation.

Serious violations include but are not limited to the following:

• False shipments involve huge order amounts;
• The buyer and seller colluded maliciously, and in the absence of real order transactions, misled the AliExpress platform to lend money through false shipment violations;
• General violations of false shipments occurred many times.

In addition, if the platform considers false shipments, the seller’s store will be dealt with: canceling overseas warehouse delivery permissions, closing refunds for false delivery orders, product publishing permissions, removing online products from the shelves, and closing accounts, etc. .

How buyers can prevent false shipments

During the shopping process, buyers can pay attention to the following points:

• Check the seller’s reputation: On the AliExpress platform, the seller’s reputation rating is usually an important reference indicator. Choose a seller with a high reputation rating to reduce the risk of false shipments.
• Pay attention to reviews and evaluation content: Check other buyers’ reviews and evaluation content of the seller to understand the seller’s service quality and reputation.
• Pay with caution: When confirming an order, be sure to check the order information carefully to ensure that the product information, price, shipping fee, etc. are correct. Avoid paying through informal payment methods to avoid being scammed.

False shipping on AliExpress is an illegal behavior. It not only violates the platform rules, but also involves legal issues. Platforms should actively strengthen supervision, crack down on bad behaviors such as false shipments, and ensure fairness and justice in transactions. At the same time, buyers should also be vigilant and choose honest sellers for transactions to ensure that their rights and interests are not harmed. Only by working together can we maintain a fair and honest e-commerce environment.