Credit guarantee orders are cross-border B2B credit guarantee transaction products launched by Alibaba. They can provide credit endorsements for Chinese foreign trade enterprises to global buyers through foreign trade big data, help suppliers provide trade security guarantees to buyers, solve the credit doubts of foreign buyers on domestic sellers, and facilitate the rapid conclusion of transactions. For new sellers, trying credit guarantee orders is also conducive to improving rankings.
[Operational skills]
In short, there are three stages for credit guarantee orders: online confirmation by both parties – credit guarantee payment – one-stop export.
1. Open the credit guarantee order service.
There are two ways to open Alibaba’s credit guarantee service. One is to log in to the Myalibaba backend homepage – click on the credit guarantee section – click on free activation, and the other is to directly log in to the credit guarantee service operation page (http://bao.alibaba.com) – click on Apply Now. If you are a paid member of Alibaba International Station, you can open the credit guarantee service through the above two steps. If you are a free member, you need to fill in the enterprise authentication information, and the activation result will be fed back in real time after submission.
2. Draft a credit guarantee order.
After the credit guarantee order function is enabled, click “Draft a credit guarantee order” in the “Credit Guarantee Service” option on the left side of the backend page. The seller’s drafting order supports two modes: online drafting and uploading attachments.
After filling in the buyer’s email address (registered or unregistered), you must click the “Match Buyer Information” button. Buyers and sellers can directly “upload offline contracts”. Do not write the collection account in the offline contract. A new collection account will be generated after the credit guarantee order is submitted, and the account number for each order is different.
3. Fill in the price information.
When filling in the price information, you need to fill in the total amount of the order, that is, the total amount of the collection.
4. Fill in the guarantee method.
If you choose 0 guarantee, you do not need to check “Credit Guarantee Clauses”. It does not occupy the credit guarantee quota and the order does not provide guarantee, but the rights and interests of the credit guarantee order remain unchanged. If you choose “guarantee before shipment”, the credit guarantee quota will be released after shipment; if you choose “guarantee after receipt”, the guarantee quota will be released after the buyer confirms receipt, and the credit guarantee order guarantee ends.
5. Submit the order.
After all the information is confirmed, choose to submit the order. At this time, you need to manually check “Know that credit insurance needs to be exported through Yidatong”.
6. Wait for the buyer’s confirmation.
After the order is successfully submitted, the supplier can copy the order link and send it to the buyer. The buyer can directly confirm the order after logging in (the buyer’s account corresponding to the contract is required).
7. Confirm the contract and complete the payment.
Currently, there are three payment methods for credit insurance orders, e-Checking (only open to US banks), credit card and T/T.
8. The seller ships the goods.
After receiving the payment for the credit insurance order, the goods will be shipped at the agreed time. Credit insurance orders need to be shipped and declared for export through Yidatong. Draft a consignment order through Yidatong, and then associate it with the credit insurance order. Credit insurance orders must be exported through Yidatong. One credit insurance order must be associated with at least one consignment order, and multiple credit insurance orders cannot be associated with one consignment order. The customs clearance time of the associated export order shall not be earlier than the drafting time of the credit insurance order.
9. The buyer confirms receipt of the goods.
After receiving the goods, the buyer feels that there is no problem and confirms receipt. He can also submit a review. If the buyer has not confirmed, the system will automatically confirm receipt after N days. N = 15 days (air transport) / 30 days (land transport) / 45 days (sea transport).