Amazon sellers’ common problems and solutions: from payment failure to product selection errors
Causes and solutions for Amazon payment failure
It is not uncommon for new and existing sellers on Amazon to encounter payment failures. Such problems are usually caused by a variety of factors, including but not limited to missing or invalid bank account information, bank accounts in unsupported countries, closed bank accounts, etc. In addition, if it is a credit card payment problem, it may involve incorrect credit card information, bank restrictions, or a failure of Amazon’s system itself.
Solution
- Check bank information: Make sure your bank account information is accurate and that the account is in a supported country.
- Check Account Status: Verify that the bank account is active and not closed.
- Update payment information: For credit card payment issues, sellers should carefully check whether all card details, including card number, billing address, CVV code, expiration date, etc., are correct.
- Contact your bank: If you confirm that your credit card information is accurate but you are still unable to complete your payment, you should contact your card issuer to inquire about any payment restrictions.
- Consult Amazon Customer Service: When none of the above steps solve the problem, contact Amazon Customer Service for further assistance.
Main reasons for Amazon product selection failure
Product selection is a critical step for the success of cross-border e-commerce, but many sellers make fatal mistakes in this step. Here are some common reasons why Amazon product selections fail:
- Lack of uniqueness: Choose a product that is already flooded in the market and fail to provide a distinctive value proposition.
- Overestimating the degree of innovation: Over-confidence that small changes can bring huge market impact.
- Ignore the life cycle: Choose products with extremely short life cycles that are often obsolete before being put on the market.
- Low market ceiling: Entering markets where even becoming a leader cannot generate enough profits.
- Intense market competition: Price wars caused by excessive competition make profitability difficult.
- Industry monopoly: Certain areas have been dominated by large companies, making it difficult for small sellers to break through.
Avoidance strategies
- When conducting market research, focus on market segments that have sustained growth potential and relatively moderate competition.
- For new products, ensure that they have clear differentiation advantages and can solve some of the shortcomings of existing products.
- Regularly evaluate the development trends of selected categories and promptly adjust strategies to respond to changes.
Through the above methods, sellers can better identify potential risks and take corresponding measures, thereby improving the success rate of operating on the Amazon platform.
Reference materials:
- Amazon’s official website explains why payment fails
- Practical Guide to Solving Credit Card Charge Failures for Amazon Sellers
- What are the reasons for Amazon product selection failure?