How to avoid and deal with Amazon account theft: preventive measures and self-rescue methods

In the process of operating an Amazon store, sellers face the risk of account theft. This article will integrate relevant content and provide anti-theft strategies and emergency treatment methods after the account is stolen.

1. Common ways Amazon accounts are stolen

Certain behaviors of sellers may inadvertently increase the risk of account theft. Here are a few typical ways to get stolen:

1. Crocodile email phishing

Criminals will use phishing emails to trick sellers into clicking on links and submitting their Amazon account numbers and passwords. This type of email usually claims to need help to increase sales or promote products. Once the seller clicks and enters the information, the account will be stolen.

2. Disguised Amazon Email

The attacker may pretend to be an Amazon official, falsely inform the seller that there is a problem with the account, and ask the seller to click on the link for urgent processing. The email style and links are all simulated. If the seller fails to recognize it, it is easy to get scammed.

3. Acquaintances do evil

Resigned employees sometimes change the login information for the company’s Amazon stores, resulting in a transfer of account control. This often reflects insufficient management of employees, giving criminals an opportunity to take advantage.

2. Ways to save yourself after your account is stolen

If unfortunately it is stolen, sellers should act quickly to minimize losses:

1. Open a Case and contact Amazon

If you can log in to the backend, the seller can open a case through the backend and choose to contact Amazon customer service by email, phone or online chat. When your account is frozen, try to contact customer service during working hours.

2. Send email through registered email address

If you cannot log in, you can click “Help-Contact us” on the seller’s backend login page to contact Amazon, or report the situation to Amazon through your registered email address, or send an email to official email addresses such as investigate@amazon.com to report the problem.

3. Contact Amazon using buyer account

Sellers can try to use their buyer account to contact Amazon customer service, emphasizing that the buyer account cannot make purchases and get help. This method can quickly restore the account in some cases.

3. How to prevent account theft?

In order to avoid account theft, sellers need to take a series of effective protective measures:

1. Choose a safe and reliable collection company

First of all, sellers should carefully review the background and qualifications of the collection company to ensure its financial security. At the same time, it is recommended that when modifying the payment account number, you directly paste it from the registration information in the switching process to avoid being deceived by input errors.

2. Use company-specific email and mobile phone

The registered email address should be used exclusively for Amazon-related business and avoid using employees’ personal email addresses or mobile phones. This reduces management vulnerabilities due to employee turnover.

3. Improve information security awareness

During the operation process, sellers should pay attention to network security, avoid clicking on suspicious links, avoid sharing sensitive information without encryption, and maintain the confidentiality of account information.

In summary, sellers should increase their anti-theft awareness in daily operations and take reasonable security measures to protect their Amazon accounts from being stolen.