The reasons why Amazon seller identity verification cannot be submitted and the application guide for choosing the appropriate authenticator

As the world’s largest online retail platform, Amazon has not only attracted many consumers, but has also become the preferred e-commerce platform for many sellers. However, identity verification is a crucial step in the process of registering as a seller. However, many sellers encounter various problems when verifying their identity, resulting in failure to submit. Additionally, choosing the right authenticator app is an important part of keeping your account secure. This article will explore the reasons why Amazon seller identity verification cannot be submitted, and introduce how to choose an authenticator application that suits you.

The reason why Amazon seller identity verification cannot be submitted

1. Invalid mobile phone number

When performing identity verification, the seller needs to provide the legal person’s real mobile phone number. If the mobile phone number provided is invalid, the verification code will not be received and the identity verification will not be completed. In addition, the seller needs to prepare a landline phone consistent with the company’s address for further verification.

2. Invalid business license

Amazon requires sellers to have a valid business license. Usually, it is difficult for self-employed business licenses to pass review. If the business license provided is invalid, identity verification will fail.

3. Invalid company address

Although Amazon does not require that the company address be exactly the same as the address on the business license, sellers need to provide the address on valid bills such as water, electricity, gas, etc. to prove their office location. If the company address provided is invalid, it will also prevent the authentication from being submitted.

4. Invalid credit card

Sellers usually need to prepare two credit cards (VISA or MasterCard). If the credit card is invalid, it will also affect the identity verification process.

How to choose an authenticator app that suits you

Understand the characteristics of different applications

There are many authenticator applications on the market to choose from, such as Google Authenticator, Microsoft Authenticator, etc. Each application has its own unique features, and sellers should make their choice based on their needs and preferences.

Consider real-time update functionality

Some authenticator applications have real-time update capabilities and can continuously generate verification codes to enhance account security. If this feature meets your needs, you can choose an app that supports it.

Support multiple devices

Choosing an authenticator app that supports multi-device usage can increase flexibility and convenience, especially for sellers who need to log in to their accounts on different devices.

Solve sellers’ questions: Can I use someone else’s phone to download an authenticator app?

According to Amazon’s rules, sellers can indeed use someone else’s phone to download an authenticator app and collect verification codes. But the premise is that the phone must be clean and not used for any Amazon business.

Choosing the right authenticator app and resolving related questions can help improve the security of your Amazon account. We hope that the above information can help sellers successfully complete identity verification and ensure transaction security.

Through the above content, we can understand the problems and solutions that Amazon sellers may encounter when performing identity verification, and also provide guidance on how to choose a suitable authenticator application. We hope that sellers can successfully pass identity verification based on their actual situation and protect the security of their accounts.