How to solve the problem that Amazon advertising and seller interface cannot be opened?
Recently, some Amazon sellers have reported that they have encountered problems with advertising and seller interfaces being unable to load or displaying confusingly when trying to access them. These problems may be caused by a variety of factors. In response to these phenomena, many experienced sellers have provided some solutions to help other sellers experiencing similar problems.
Possible reasons
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Frequent platform updates: As a continuously developing e-commerce platform, Amazon regularly updates its pages. These changes may cause the system to respond slowly, especially when accessing the US site, which may cause lags and page confusion.
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Network connection problem: The seller’s network connection is unstable, which may cause the page to fail to load properly or the connection to be interrupted.
Solution
The following are solutions recommended by some sellers:
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Restart the router: If the page fails to load or is stuck, you can try restarting the router to resolve temporary network connection issues.
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Use browser history links: There may be problems when accessing the Amazon homepage directly. It is recommended to find previously visited links from the browser history, which may allow you to successfully open the advertising interface.
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Change browsers: Different browsers have different performance in handling page loading and display. If there are problems, you can consider switching to another browser to see if you can access it normally.
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Use a VPN: Some sellers recommend using VPN software and switching to a US IP address for access, which may bypass some network restrictions. However, it should be noted that frequent use of VPN may cause the IP address to change and affect the stability of the connection.
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Use 360 DNS Optimization: Changing the DNS address may improve access problems. However, you should avoid enabling VPN when using DNS Optimization to avoid affecting the effect.
Notes
When trying the above solutions, sellers need to flexibly adjust according to the actual situation. If the problem persists and seriously affects your work, it is a good option to contact Amazon customer service team for further assistance. In addition, ensure that the information provided is true and valid to prevent account security issues.
In short, solving the problem of Amazon advertising and seller interface being unable to open requires starting from different angles. Sellers can try the methods provided above according to the actual situation. I hope these suggestions can help sellers smoothly access the required interfaces and improve work efficiency.