How to change the bound mobile phone number on Amazon: Detailed steps that sellers must know

As business needs change, Amazon sellers may need to change the mobile phone number bound to their account to ensure that they can receive important notifications and information. The following are the detailed steps and precautions for changing your mobile phone number through Amazon’s official website or customer service center.

Change mobile phone number through Amazon website

1. Log in to your account: First, go to Amazon’s official website, click the “Log In” button in the upper right corner, and enter your Amazon account number and password to log in.

2. Access Account Settings: After logging in, you will see the words “Hello, your name” in the upper right corner of the page. Hover over here and select “Your Account” from the drop-down menu.

3. Select Sign-in & Security: On the “Your Account” page, find the “Sign-in & Security” option and click to enter.

4. Edit Mobile Number: On this page, you will see “Mobile Number.” Click the “Edit” button and enter your new mobile number. The system may ask you for SMS verification, please follow the prompts to complete.

Change mobile phone number through Amazon Customer Service Center

If you want to change your mobile phone number through the customer service center, you need to follow the steps below:

1. Visit the Help page: Find the “Help” button in the upper right corner of the Amazon homepage and click it.

2. Contact Customer Service: Select the “Contact Us” option and review the contact information provided. You can choose to contact the customer service center via online chat, phone or email, and explain that you need to change the bound mobile phone number.

Important Notes

• Keep information about the original phone number: Before making the change, it is recommended that you keep the text messages and call records associated with the original phone number to prevent verification issues during the change process.

• The original mobile phone number has not been deactivated: If your original mobile phone number has not been deactivated, it is recommended to change the information bound to it in time to avoid affecting the subsequent change process.

• Unique mobile number: Please note that the changed mobile number cannot be used for other Amazon accounts. The platform has strict regulations on association issues, so make sure that the mobile phone number is not associated with accounts in other stores.

• Verification code verification: When entering a new mobile phone number, it is usually required to be entered twice, and the verification code sent to the new number by the platform must be entered within one minute before it can be modified successfully.

The above steps and precautions will ensure that you can successfully change your mobile phone number on Amazon and continue to operate your business smoothly.