Some negative reviews that do not comply with Amazon platform regulations can be removed by applying to Amazon, so that the seller’s rating can be maintained at a high level.
The main types of reviews that do not comply with Amazon regulations are as follows:
(1) The entire content is about the product, without mentioning the seller’s service. Amazon allows buyers to write product reviews on the product page without having to review the product again on the feedback page.
(2) Reviews that contain promotional information, including links to other sellers’ stores, comments, etc., are considered inappropriate.
(3) Reviews that contain obscene or abusive language.
(4) Reviews that contain personal information such as email addresses, phone numbers, and names.
(5) If the review is caused by a logistics problem caused by FBA, Amazon will not help you remove the negative review, but will help you cross out the negative review and write a line of words: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.