For many novice sellers on Wish, applying to open a store on the platform is challenging. And when applying for registration on Wish, in order to ensure that it can provide buyers with a good shopping experience, sellers need to pay a deposit of US$2,000 before registration. This fee is paid before registration, so sellers need to pay it in advance, regardless of whether the store can be successfully registered later. So if the registration is unsuccessful, or if you don’t want to open a store again after opening it, how does Wish refund the deposit? How long will it take to return the deposit to the account?
How does Wish refund the deposit?
According to the new regulations of Wish, all merchant accounts that have completed the registration process need to pay a registration fee of US$2,000 as required, and inactive merchants also need to pay a pre-registration fee of US$2,000 to their accounts. In addition, the Wish platform also emphasized that if the seller successfully registers, Wish can refund the prepaid store registration deposit of US$2,000. As long as the seller meets the following two conditions, Wish can immediately refund the deposit:
1. Wish merchants actively choose to close their accounts and no longer sell products;
2. Wish failed to successfully review the merchant account during the registration process. Wish staff also said that the $2,000 pre-registration fee is also used to prove that merchants have the ability and determination to provide customers with the best products and services. Wish is always committed to providing users with the best products and services, so it is responsible for ensuring the quality of merchants’ products and services to ensure that merchants continue to increase customer satisfaction.
For merchants who have not successfully registered, how long will it take for Wish to refund the deposit?
The deposit can be returned to the merchant immediately after the conditions are met, but according to feedback, many merchants have delays in recovering the refund, and some need about two weeks to refund. This issue specifically requires the seller and the seller’s Wish staff to verify whether they have anything unfinished during the platform registration process.
Wish sellers can also rest assured that after the official adjustment of Wish, the deposit will be returned to the seller who has not successfully registered as scheduled. No matter which platform, merchants need to operate with their heart. Only with heart can it go more smoothly.