Shop Secretary Operation Guide: Detailed explanation from registering a Shopee store to global store authorization and unbinding

As a professional e-commerce store management software, Dian Xiaomi provides sellers with a series of services including Shopee store registration, global store authorization, and store unbundling. This article will combine the specific steps for a store secretary to register a Shopee store, the operation process of global store authorization, and matters that should be paid attention to when unbinding a store, to help sellers better understand and master the various functions of a store secretary.

1. Store secretary registers Shopee store

Registration process

  1. Download the Dian Xiaomi App: First search for “Dian Xiaomi” in the mobile app store, download and install the app;
  2. Register a store secretary account: After opening the App, select “I want to open a store”, fill in the mobile phone number, verification code, password and other information to complete the registration;
  3. Select Shopee platform: Select the e-commerce platform that needs to be registered in the App – Shopee;
  4. Fill in store information: including store name, type, business license information, bank account information, etc., and submit for review;
  5. Waiting for review: The Shopee platform will review the submitted information, and you can open a store after passing it;
  6. Improve store information: including store announcements, product information, freight settings, etc., and you can use auxiliary tools such as product management, order management, and customer management.

Notes

  • Registration information must be true and valid, otherwise it may affect the store review;
  • Relevant qualification certificates need to be prepared, such as business license, ID card, etc.;
  • When improving store information, pay attention to the authenticity and accuracy of product information;
  • If you encounter any problems, you can seek help through the customer service channels provided by the store secretary.

2. Shopee global store authorization operations

Authorization steps

  1. Log in to the main account and authorize the platform: Enter the username and password to log in to the main account of the store secretary, select Shopee on the platform authorization page, click Add Authorization, and select a global store;
  2. Pop-up window prompts and authorizes: Click “De-Authorize” when the prompt window appears;
  3. Switch to the main account and log in: Click “Switch to Main account”, enter the main account name and password, and enter the mobile phone verification code if necessary;
  4. Select the authorized company and site store: Select the company to be authorized, check “Auth Merchant/Authorized Merchant” and site store, and finally click “Confirm Authorization”.

Special reminder

  • If “Auth Merchant/Authorized Merchant” is grayed out, first check the site store and then check this option;
  • After the authorization is completed, you can perform order processing, product listing and other operations on Shopee. Global stores and selected site stores will be displayed in your account.

3. How the store secretary unbundles the store and its impact

Unbinding steps

  • Log in to the store secretary’s main account, find the username on the right side of the system, click to enter the platform authorization settings, and select Delete Store to complete the unbinding operation.

Impact after unbundling

  • Order data: After unbinding, all order data of the store will be deleted and cannot be recovered; when adding authorization again, only the orders in the last month can be synchronized;
  • Waybill number: Orders that have been applied for but not submitted to the platform need to re-apply for a waybill number after unbinding;
  • Virtual shipment: These orders will appear in the “Delivered” list when re-authorized after unbundling;
  • Product data: The collection box and products to be released will be deleted and cannot be restored; online products will also be deleted. Re-authorize or authorize other accounts and click “Synchronize Products” to display them again.

Unbinding suggestions

  • Before unbundling, you should back up important order data to confirm whether it needs to be retained;
  • Ensure that the applied waybill number is properly processed;
  • Process orders that have been shipped virtually to avoid confusion or incorrect shipments;
  • Pay attention to changes in product data and prepare in advance.

Through the above introduction, I believe that sellers have a deeper understanding of the various functions of Shop Secretaries, and I hope that you can achieve better results on the Shopee platform.