Q: I am not sure which is the billing address of my dual-currency credit card. When I register an Amazon store, can I write my residential address, office address or business license address as the billing address?
A: You need to call the bank and ask clearly which address you reserved for the bank when you applied for the credit card. The credit card billing address in the backend cannot be written randomly. It must be consistent with the address reserved by the bank.
Q: Can I use a dual-currency credit card other than the legal representative’s when registering for the European site?
A: No, now it is required to use the dual-currency credit card of the legal representative or shareholder, especially for the UK site.
Q: Can the billing address on the credit card bill submitted during the review be handwritten?
A: Handwritten bills are not recognized. They must be printed out by the bank and stamped.
Q: When I register an Amazon account, should the credit card holder be written in pinyin, with the first name in front and the last name in the back? Which address should be filled in the billing address?
A: “Cardholder name” should be written according to the name and order engraved on the bank card. “Billing address” should be filled in with the billing mailing address reserved by the bank.
Q: How to repay a Visa credit card? Do I have to deposit US dollars to repay? I just went to the bank and they said that I must deposit US dollars into the credit card.
A: This is related to the bank. Some banks can pay in RMB, and some require foreign exchange. If the bank staff said so, then you have to go to the bank to exchange US dollars and deposit them into the credit card.
Q: There is a problem with my credit card. The monthly rent has not been deducted successfully. I want to replace the credit card now. Can I directly change the credit card information in the store background? Will the monthly rent that has not been deducted be deducted directly after the replacement?
A: You can directly change the credit card in the store background. Don’t worry, the monthly rent will be deducted after the replacement is successful, and Amazon will not do anything that loses money.
Q: I run a European site, and the monthly rent is deducted from my credit card every month, but why is there an extra 1~2 euros deducted every month in addition to the monthly rent?
A: Regarding this situation, a student of Haimao has called the customer service of the credit card center to find out. The bank explained that in order to verify the authenticity and security of the overseas currency account, the 1~2 euros deducted will be returned, and it will not be actually transferred to the other party’s account, which is equivalent to an intermediary trusteeship institution. In other words, the 1~2 euros are not deducted by the Amazon platform. You can call the credit card customer service to find out the specific situation.
Q: I have used my mobile phone number to call Amazon Chinese customer service many times. Can I still use it to register an Amazon account?
A: Generally speaking, a mobile phone number can only be related to one account, and multiple accounts cannot use the same mobile phone number. Of course, this is only a weak association. And when you call Amazon Chinese customer service, the other party will ask what your seller account is, and the other party will default to which mobile phone number this account corresponds to. If you don’t register, it’s fine, but if you register, it’s not good.