Q: After I change the delivery method of the product from self-delivery to Amazon FBA delivery, the original product will become unsaleable. How can I change the status of the product to a sellable state?

A: You can convert it to self-delivery before it enters the warehouse, and then convert it to FBA delivery when it is about to enter the warehouse. You can also directly create a follow-up sale, which is self-delivery.

Q: The shipment is to the FBA warehouse, but the order number is written incorrectly. Can it be changed? I have already filled it in the Amazon backend and marked it as shipped.

A: It can be changed.

Q: Can I check the order tracking information directly in the order management? Or do I have to copy the tracking number to the logistics website to check whether it has been signed?

A: You need to copy the tracking number to the logistics website to check.

Q: My product has entered the FBA warehouse, but it always shows “reserved” instead of “available for sale”. What’s going on?

A: There are two reasons. One is that the product has been reserved by the customer; the other is that the Amazon FBA warehouse is in transit.

Q: Is there a stipulation on how long to ship the created FBA?

A: No, you don’t have to ship.

Q: We created the FBA warehouse shipments at different times, about 2 days apart, and the addresses assigned by Amazon are the same, so if we use the same freight forwarder to send them to the Amazon warehouse together, Amazon can receive them together, right?

A: Two shipments are sent to the same Amazon warehouse address, so they can be received together.

Q: If the shipments are shipped on the same day, the FBA warehouse addresses of the goods of the two stores are the same, can I combine these two shipments into one shipment? Will they be associated?

A: They will not be associated, but it is best to let the courier affix logistics labels to the goods of your two stores separately, so that Amazon will not find that the same company is operating when receiving the goods.