After the Canton Fair, foreign trade salesmen need to follow up with customers. Following up with customers by email is an efficient and convenient way to maintain continuous contact with customers and increase business transaction rate. So, how do foreign trade salesmen follow up with customers according to emails after the Canton Fair?
For example, after sending samples to potential users, they will immediately inform customers by email that the samples have been sent, and tell customers the order number of international express, which is convenient for customers to inquire, and leave their contact information behind. After a few days, first check whether the express has arrived. If the express has arrived, we can send an email to the customer to tell them that the sample has been signed. If the customer has any questions, you can contact us. Sending emails to customers so frequently and rhythmically not only makes customers feel our enthusiasm and initiative, but also allows us to be constantly exposed to the impression of customers, so that the rhythm of hot iron, the chance of successfully obtaining orders is much greater.
In addition, for customers who ask for product pictures or quotations at the Canton Fair, we should send brand pictures or quotation sheets to customers by email in time after returning to the company. Don’t wait for a week or two. If you wait too long, what follow-up orders are there? After the product pictures or inspection forms are sent out, it does not mean that our task is completed. After a few days, we can add another email to ask the customer whether he has the intention to cooperate or not to cooperate because of the price. After understanding the customer’s true intention, we can proceed to the next step. If the customer is not satisfied with our price, you can apply for a new price. If you are not satisfied with the product, you can communicate with the technical department to make adjustments. In short, any business actually depends on our diligence and hard work.
The above is just a small example of how to follow up by email after the Canton Fair. When following up with customers to send emails, don’t forget the following points:
1. It is forbidden to send emails too frequently. The frequency of email sending needs to be mastered by yourself;
2. It is forbidden to have redundant content and nonsense;
3. What is asked is what is answered, and you cannot answer irrelevant questions.
After the Canton Fair, foreign trade salesmen need to follow up with customers by email, which is an efficient and convenient way.
Foreign trade salesmen track business by email, promptly inform customers of sample delivery, provide order numbers, keep in touch, and send emails regularly to understand customer intentions. However, when following up, be careful to avoid sending emails too frequently, providing redundant content, and answering questions inaccurately. Following up with customers via email is the key to a booming foreign trade business.