Order fulfillment
1) Stock preparation
(1) Locating the source of goods: The source of goods for e-commerce enterprises to export refers to the products of suppliers. Export enterprises should conduct research before conducting export business, and learn about potential suppliers from professional wholesale markets or professional websites. For example, they can go to Alibaba’s procurement wholesale platform 1688 to find matching suppliers and establish a supplier resource library. After confirming the transaction with the buyer, a suitable supplier is determined from the supplier resource library and asked to arrange production or organize goods.
(2) Signing a procurement contract: After confirming the supplier, cross-border e-commerce enterprises need to sign a domestic procurement contract with the supplier.
2) Shipping and customs declaration
(1) Traditional operation: Generally, when the transaction amount is large and the quantity is large, traditional shipping operation is selected. The process is that the e-commerce enterprise consigns the goods to an international freight forwarder (freight forwarder), entrusts it to book space and arrange transportation, and entrusts a customs broker to do customs declaration on its behalf after the goods arrive at the customs supervision area.
(2) Online operation: Generally, when the transaction amount is small and the quantity is small, online delivery operation is selected. The process is to select international logistics methods and service providers on the e-commerce platform, and choose the comprehensive foreign trade services provided by the platform. For example, sellers on Alibaba International Station can choose Yidatong service, and Yida Company will provide customs clearance, foreign exchange and tax refund services after delivery.
Refund on payment
1) Receipt
(1) Traditional collection: Traditional payment methods include letters of credit, collection, and remittance. Among them, under the remittance method, the buyer actively remits the payment from abroad to the foreign exchange account of the domestic seller, while under the letter of credit and collection methods, the buyer has to wait for the seller to send the commercial invoice, packing list, bill of exchange and other documents to the foreign bank through the domestic bank before the buyer goes to the bank to pay. Generally, after payment, the buyer obtains the commercial documents and goes to customs to pick up the goods.
(2) Online collection: Online collection means that the seller agrees on the collection channel with the e-commerce platform in advance, and the buyer pays after confirming receipt of the goods.
2) Export tax rebate
After the goods are declared for export and foreign exchange has been received, the e-commerce enterprise shall go to the tax authority to apply for tax rebate.