1. Customer development
1) Publish product information
Product information includes product name, picture, search keywords, title, product specifications and attributes, etc. After preparing these product information, e-commerce sellers publish them on the e-commerce platform, and hot-selling products are published in the window for global buyers to browse.
2) Receive buyer inquiries
After the buyer is interested in the seller’s product, he can send an inquiry through the e-commerce platform. The member sellers of the e-commerce platform will automatically receive the buyer’s inquiry in the background, which needs to be checked and managed every day.
3) Search RFQ
Member sellers of the e-commerce platform can also actively search for RFQ information posted by buyers in the RFQ market of the e-commerce platform, which is relatively more efficient in developing customers.
2. Business negotiation
1) Quotation
After receiving the buyer’s inquiry, the seller will carefully analyze the buyer’s needs and make targeted quotations in a timely manner. The quotation includes product name, quality, quantity, price, payment method, packaging, international logistics, delivery time, etc., not just price.
2) Negotiation
After the seller issues a quotation, in theory, the two parties should conduct specific negotiations on the terms of the transaction, but in reality there will be various follow-up situations. Some buyers have never responded since then, some buyers are not satisfied with the seller’s products, some buyers cannot reach an agreement after several negotiations, and some buyers finally make a deal with the seller.
3. Contract signing
1) Transaction confirmation
Before signing the contract, the buyer and seller need to make a final confirmation of the various transaction terms that they have agreed on during the negotiation process. This is usually completed by the seller sending a transaction confirmation letter and the buyer replying to confirm.
2) Contract signing
The export contract is generally drafted by the seller, signed and sent to the buyer, and the buyer signs and sends it back after confirming that it is correct.