In recent years, although Argentina’s logistics system has greatly improved its delivery time, and the current door-to-door delivery time across the country does not exceed one week, most logistics companies are still unable to deliver quickly and reliably. This is due to both backward infrastructure and lack of experience in logistics management. Take Avenida, the second largest e-commerce website in Argentina, as an example. The company has set up 11 pickup points in Buenos Aires, advocating users to “self-pick up” to improve delivery efficiency, but it still cannot achieve efficient door-to-door delivery.
Given that cross-border e-commerce products are mainly low-value, light and small items, the mainstream delivery method is still postal parcels, and the normal delivery time is 20 to 40 days; for some products with slightly higher value, such as tablets and mobile phones, customers generally choose special lines for commercial customs clearance, and the delivery time is generally 7 to 14 days, and the freight is also higher than postal parcels.
Currently, air carriers to Latin America need to transit through North America, which is the main reason for the long delivery cycle and high cost of express delivery to Latin America. In addition, the high rate of lost and damaged goods also increases the seller’s logistics and transportation costs. In addition, Latin America’s customs clearance and ground service capabilities need to be improved.