As a popular cross-border e-commerce platform, Tmall Global provides a broad space for development for many merchants. Here, merchants can bring high-quality overseas products to domestic consumers. So, for merchants who open stores on Tmall Global, some important information needs to be understood clearly. Let’s take a look at how long it takes for Tmall Global to automatically confirm receipt of self-operated shipments and how to authenticate overseas Alipay?
If the buyer does not click to confirm receipt and there is no abnormality in the transaction (such as applying for return and exchange and other after-sales services), the merchant will receive an automatic settlement from Tmall within 20-23 days after the successful delivery, and this settlement is usually carried out on Alipay. At the same time, under normal circumstances, after the order is placed and paid in the overseas store, the merchant needs to arrange the shipment within 120 hours. As long as the transaction goes smoothly and there are no unexpected situations in the logistics process, the merchant can generally receive the payment after automatic settlement within 30 days.
So, Tmall Global also has clear requirements for the merchant’s delivery time. This not only ensures that consumers receive the goods in a timely manner, but also helps to improve the merchant’s service quality and reputation.
How does Tmall Global authenticate overseas Alipay?
In this regard, merchants need to click on the product application page and fill in basic information. For specific operations, you can search the official website and click to jump to the Global platform, where you can fill in the company’s basic information and contact information.
After the certification information is successfully submitted, the merchant needs to wait for 1-3 working days, and only after the review is passed can the product contract be signed. During the certification process, merchants need to prepare the following materials:
First, a brand new email address that has not been registered on Alipay, Taobao, Tmall and other platforms, and the email address cannot contain keywords such as alibaba, alipay, taobao, tmall, etc.
Second, a scanned copy of the original business registration document of the overseas company.
Third, a scanned copy of the original identity certificate or passport of the legal representative.
Fourth, a scanned copy of the original identity certificate or passport of the actual controller of the company or the actual controller of the company.
Fifth, a scanned copy of the original identity certificate or passport of the main contact person, and a letter of authorization signed by the legal representative.
The above is some important information about Tmall Global’s self-operated shipments and certification of overseas Alipay. As a merchant, understanding and complying with these regulations will not only help to conduct business smoothly, but also provide consumers with a better shopping experience and further enhance the competitiveness and reputation of the store.
In short, Tmall Global provides a good development platform for merchants. Merchants should make full use of this platform, continuously improve their service level and product quality, grow together with Tmall Global, and create a better future.