【FAQ】Open API-Marketplace Authorization, Test Marketplace Related Questions
8. A white screen is displayed after logging in to the store information and submitting the authorization?
Please use the Chorm browser for authorization. Other browsers such as IE and Firefox are not fully supported at the moment.
9. Test store authorization requires a verification code, but I don’t know where to get the verification code?
The default verification code that needs to be entered when authorizing the test store in the test environment is generally: 123456.
10. Does the test store provided on the platform require a verification code when logging in?
The verification code is as mentioned in 9. The default is 123456.
11. Is there an authorization period after the store is authorized?
For the sake of sellers’ safety, the store authorization time has a time limit.
The specific rules for the authorization validity period are as follows:
1. The authorization period is valid for one year from the authorization date. After the authorization expires, the store needs to re-authorize to the partner.
2. Authorization expiration time = authorization time + 1 year * n, where n is the minimum value to ensure that the authorization expiration time is after the launch date. For example, if the authorization time is May 1, 2018, the authorization expiration time is April 30, 2020.
3. If the authorization time expires, when the developer calls the interface to obtain the information of the expired store, the interface will report an error and prompt: “Your authorization is overdue. Please request the authorization again.”
4. The specific launch time is March 4, 2020, that is, the earliest batch of store authorizations expire at 0:00 on March 4.
5. Check the authorization expiration time: Currently, you can call GetShopByPartner to check the authorization expiration time of the store.
6. In order to avoid unnecessary problems, please prepare in advance and guide your users to re-authorize before the authorization expires, and the 1-year duration will be recalculated.
12. Failed to obtain the store information, and it displays “Your authorization is overdue. Please request the authorization again.”?
As mentioned in point 11, this is because the store authorization has expired. Please re-authorize to obtain the store information.
13. How to obtain the test environment store?
After registering as a developer, you can create a store account and password for the test environment in Open API Platform>Console>Tools>Test Shop.
14. How to cancel the store authorization?
Please refer to the cancellation of authorization in the Developer Guide, and cancel the authorization according to the cancellation method of the authorization method at that time (v1 or v2).
Or the seller can do it in the seller center by himself. For details, please see this instruction.
15. How to create an order in the test environment?
1. Use the test store information provided in Open API Platform>Tools>Test Shop, log in to the store to add products and set related settings.
2. Create a second test account and place an order in the test store as a buyer.
3. Use the buyer account to search for the products created and listed in the first step and place an order.
(If the product does not appear in the search results, please create a product URL by yourself. The itemid of the product can be obtained from the URL when editing the product in the seller center or retrieved using GetItemsList; Example of creating a product URL:
4. For shipping numbers, please refer to [F&Q] Open API_Logistics related questions 14 and 16.
16. How many test stores can be established at most?
You can create up to 3 test environment stores through Open API Platform>Console>Tools>Test Shop.
17. I originally had many test stores, but now there are only 3 left?
If you are a v1 registered developer (before 2020/9/10), you can create a test environment store in v1 All test stores under the APP will be migrated to v2
Since the number of v2 test stores is limited to 3, if you have more than 3 test stores, you will not be able to add new stores unless you delete the old test stores first.
Test store path: Open API Platform>Console>Tools>Test Shop
Original details from Shopee official website:
【FAQ】Open API-Marketplace Authorization, Test Marketplace Related Questions
8. A white screen appears after logging in to the store and submitting the authorization?
Please use the Chorm browser for authorization. Other browsers such as IE and Firefox are not fully supported at the moment.
9. Test Marketplace Authorization requires a verification code, but I don’t know where to get the verification code?
The default verification code that needs to be entered when authorizing the test market in the test environment is: 123456.
10. Is a verification code required when logging into the test store provided?
The verification code is as mentioned in 9., and the default is 123456.
11. Is there an authorization period after the store is authorized?
For the sake of sellers’ safety, the store authorization period has a time limit.
The specific rules for the authorization validity period are as follows:
1. The authorization period is valid for one year from the authorization date. After the authorization expires, the store needs to re-authorize it to the partner.
2. Authorization expiration time = Authorization time + 1 year * n, where n is the minimum value to ensure that the authorization expiration time is after the launch date. For example, if the authorization time is May 1, 2018, the authorization expiration time is April 30, 2020.
3. If the authorization time expires, when the developer calls the interface to obtain the data of the expired store, the interface will report an error and prompt: “Your authorization is overdue. Please request the authorization again.”
4. The specific launch time is March 4, 2020, that is, the authorization expiration time of the earliest batch of stores is 0:00 on March 4.
5. Check the authorization expiration time: Currently, you can call GetShopByPartner to check the authorization expiration time of the store.
6. To avoid unnecessary problems, please prepare in advance and guide your users to re-authorize before the authorization expires, and the 1-year period will be recalculated.
12. Failed to obtain the store data, and it shows “Your authorization is overdue. Please request the authorization again.”?
As mentioned in point 11, this is the expiration of the store authorization. Please re-authorize to obtain the store data.
13. How to obtain the test environment store?
After registering as a developer, you can create a store account and password for the test environment in Open API Platform>Console>Tools>Test Shop.
14. How to cancel the authorization of the store?
Please refer to the deauthorization in the Developer Guide, and cancel the authorization according to the deauthorization method (v1 or v2) at that time.
Or the seller can operate it in the seller center by himself, please see this description for details.
15. How to create an order in the test environment?
1. Use the test store information provided in Open API Platform>Tools>Test Shop, log in to the store to add products and set related settings.
2. Create a second test account and place an order in the test store as a buyer.
3. Use the buyer account to search for the products created and listed in the first step and place an order.
(If the product does not appear in the search results, please compose the product URL yourself. The itemid of the product can be obtained from the URL when editing the product in the seller center or retrieved using GetItemsList; Example of composing the product URL:
4. For shipping numbers, please refer to [F&Q] Open API_Logistics-related issues 14 and 16.
16. How many test stores can be established at most?
You can establish up to 3 test environment stores through Open API Platform>Console>Tools>Test Shop.
17. I originally had many test stores, but now there are only 3 left?
If you are a developer registered in v1 (before 2020/9/10), you can All test stores under the APP will be migrated to v2
Since the v2 test store limit is 3, if you originally have more than 3 test stores, you will not be able to add a new store unless you delete the old test store first.
Test store path: Open API Platform>Console>Tools>Test Shop
Article source: Shopee official website