Common questions and solutions about Facebook’s public account verification:
What should advertisers do if they cannot complete bank account verification or encounter difficulties?
Advertisers are recommended to go to Facebook’s Help Center and seek help from the support team.
What are the eligibility requirements for public account verification?
Facebook will randomly select users from advertisers in China to participate in the public account verification process. Advertisers can use this process as long as they can see the option for public bank account verification on their own business management platform.
Are all advertisers who meet the bank account verification conditions required to perform this new verification process?
No. Currently, advertisers can choose the verification method according to their needs, and public accounts are optional. However, in some special cases, such as obtaining permission for certain development functions or business functions, or applying for review permission, eligible advertisers must complete public account verification.
Do advertisers need to perform public account verification before submitting or waiting for company verification review?
No. Advertisers may see the option to verify a public account in Business Manager, but they are not required to go through the verification process.
Do advertisers in China need to provide an invoice before receiving a confirmed amount?
No. Advertisers do not need to provide an invoice to receive the confirmed amount in their bank account.
What information do advertisers need to prepare before entering the bank account verification process?
Before conducting bank account verification, advertisers should ensure that they have opened a public bank account in China, and the account must be associated with a Chinese company (account) that has been established or is to be established on Facebook.
Provide the bank name and account number;
The relevant information of the public bank account (such as company name and business license number) must be consistent with the business license information provided by the company to Facebook.