Recently, many sellers have been entangled by “listing sensitive words” again, and they are panicking.
The sellers said that they were struggling to find a reason for the listing to be taken off the shelves. A dog was opened on the listing screen. Although it was cute, they still expressed helplessness.
What measures should be taken to restore the listing as soon as possible because of the sensitive word listing?
Seller friends can take the following steps:
01 Check whether there are sensitive words in each position of the listing.
After the listing is modified to a dog, the seller must first check the title, five descriptions, long description, searchterm and other modules of the listing to determine whether there are sensitive words.
What are sensitive words?
1. Words about “preventing, eliminating, repelling or mitigating” any pests, and any “anti-microbial, anti-fungal, anti-bacterial or pesticide” words can also be used.
2. Ultraviolet rays, dust collectors, sounders, water or air handling equipment, ground shockers, and any words related to insect repellency.
3. Products containing any antifungal, antibacterial or other pesticides, including products used for disinfection, insect repellent, allergen removal, and bacteria prevention.
4. Words such as safe, harmless, non-toxic, and pure natural, with words such as high-quality PVC, healthy, environmentally friendly, non-slip, high temperature resistant, easy to clean, wear-resistant, heat-resistant, easy to clean, wear-resistant, and anti-corrosion.
02 Check whether anyone can follow the sale across sites.
The means of rogue competitors are mostly to sell ASIN across sites, add sensitive words to the listing, trigger Amazon’s review, and eventually lead to the removal of the original listing, thereby achieving the purpose of restricting competitors.
Merchants can check whether their listings will appear when using brand searches on various websites, so as to self-check whether they are following the sale across sites.
If there is really a cross-site following sale spoof, you can choose to open the website and use your own initiative to upload UPC to change the website content. Or use multiple buyer accounts to buy the other party’s inventory during prime time and then cancel it.
In addition to the methods mentioned above, you can also solve it through complaints. If conditions permit, it is best to synchronize ASIN globally and obtain the right to edit listings independently to avoid being exploited by malicious sellers.
03 Check whether there is any mistake made by VC sellers.
VC accounts are a type of account launched by Amazon for suppliers. Once targeted by VC accounts, they will follow you to sell products and maliciously tamper with your listings.
If a VC account maliciously modifies the listing, the seller can open a case complaint and submit the brand R mark certificate, brand website link, purchase invoice and product real photos with UPC code to prove that he is the owner of the product.
04 Check whether it is misjudged.
Due to the large number of library resources on the platform, the platform can only rely on robots for automatic retrieval. However, robots often misjudge some irrelevant words, causing the competition between sellers to become a dog.
In such a situation, you can open a case to let customer service check which keywords are misjudged and then modify them.
After identifying that the listing does not contain sensitive words, turn on uppercase and lowercase, attach product pictures and use simple instructions to inform customer service to request the restoration of the listing.
If it is still not restored, you can complain to Amazon.
The above method is how to deal with the problem of listing being delisted due to sensitive words.