Pinduoduo, as a well-known domestic e-commerce platform, has also launched a cross-border full-hosting service, providing sellers with a more convenient cross-border e-commerce processing solution. When participating in Pinduoduo’s cross-border full-hosting business, it is crucial to understand and comply with the relevant settlement rules, which will directly affect the seller’s fund security and business operations. Let’s take a look at what Pinduoduo’s cross-border full-hosting settlement rules are?
Before settlement, the seller needs to click on the withdrawal bank card information in the upper right corner of the full-hosting income page under the Pinduoduo cross-border e-commerce section in the computer seller backstage to complete the bank card binding. This is an important step to ensure that the seller can receive the payment smoothly.
For products that have been delivered to the consumer end on T day or have reached other equivalent logistics status, and there are no after-sales problems related to the product, the settlement process can be started on T+1 day. This means that sellers can quickly recover funds and improve the efficiency of fund use.
If the logistics track of the product has not reached the delivery or other equivalent logistics status on the client side, and there is no after-sales service related to the product, the settlement process can start 45 natural days after the logistics track of the product indicates that it has been received. This provides sellers with a certain buffer time to wait for the smooth progress of logistics.
However, if the logistics track of the goods on day T has been successfully delivered or other equivalent logistics status on the consumer side, but the goods have after-sales problems, then the order is temporarily not eligible for settlement. Only after the after-sales return (if any) is completed and the platform determines the responsible party, the order can settle the relevant goods according to the after-sales responsible party and the return result. This requires sellers to actively cooperate in handling after-sales services to ensure that problems can be handled in a timely manner.
In addition, it takes at least 3 to 5 working days for the payment to reach the account, and it will be postponed on weekends and holidays.
If the seller encounters abnormal store information, including missing store information, incorrect information, and non-fulfillment of cross-border conditions for funds required by institutions such as the State Administration of Foreign Exchange, the seller should contact customer service in time to confirm the specific reasons. After the abnormality is handled, the payment can be restored.
If the store operates operations such as store entity change and store fund account type change, the funds will be suspended for settlement. After the change is completed, the funds can be resumed for settlement.
Understand Pinduoduo’s cross-border full-custody settlement rules, bind bank card information, handle after-sales issues in a timely manner, and ensure fund security and smooth business operations. Detailed analysis of settlement methods and time, revealing core conditions and processes. Pinduoduo’s cross-border full-custody settlement rules are important knowledge that sellers cannot ignore.