As a cross-border e-commerce giant, Amazon has its own unique logistics system, which is the well-known Amazon Smart Logistics. From the warehousing of goods to the transportation of products to the delivery of packages, Amazon intends to create a comprehensive and three-dimensional smart logistics system. The following is a brief introduction to Amazon Smart Logistics.
First, Amazon’s intelligent robot Kiva technology.
Amazon acquired Kiva Systems in 2012. This technology has been of great help to Amazon’s logistics system. Amazon’s major fulfillment centers are operated by robots. The work efficiency of the Kiva system is three to four times higher than that of traditional manual logistics, and the robot’s accuracy is high, reaching 99.99%. The robot operation model subverts the manual-led operation model of traditional e-commerce logistics centers. The entire logistics center is operated unmanned, with accuracy and efficiency.
Second, use drones to deliver packages.
Amazon Prime Air is a new way of logistics. The entire process was unmanned. When customers place orders for products weighing less than 5 pounds, they can choose to use drones for express delivery. Packages can usually be delivered to your home via drone within 30 minutes. This is particularly convenient, as convenient as going downstairs to go shopping at a convenience store. It is reported that Amazon is currently designing a new drone delivery system, and drones will be used to deliver Amazon fresh food in the future.
Third, big data applications in customer service and orders.
Amazon cleverly applies big data to its e-commerce logistics platform. Complete e-commerce end-to-end services are divided into user browsing, warehousing services, package delivery and online customer service. Amazon has a system that accurately analyzes customer service based on big data. Real-time communication between customers and sellers can be achieved.
Fourth, intelligent warehousing management system.
Amazon adopts a unique warehousing monitoring system to strictly control all aspects of product entry and exit. In addition, Amazon will also measure the products. It will use an intelligent system to measure the length, width, height and volume of newly stored products, and optimize the warehousing based on this information.
The editor summarized the above four points regarding the specific situation of Amazon smart logistics. It represents advanced logistics technology solutions. Comprehensive intelligence is the future of all e-commerce. Amazon’s smart logistics is unstoppable in the e-commerce boom, and I believe it will get better and better in the future.