If eBay sellers don’t accept returns, they can still enjoy compensation! According to the return protection plan launched by eBay’s cross-border e-commerce platform, eBay platform will continue to provide more return support in the future. Among them, insurance protection and compensation services are crucial links.
This service is not simply about posting money, or directly transferring money to the seller’s account. To be precise, this is a kind of compensation from the platform for eBay sellers who do not return goods, because in the past, as long as eBay sellers did not agree to return goods, they would face a certain penalty of point reduction, and this point reduction would definitely affect the store’s ranking and sales. Quantitative. According to the latest regulations launched by the eBay platform, this free return care guarantee plan will directly help those sellers who have to choose to “reject returns” and provide them with shipping support and compensation support. But this kind of support can only be enjoyed after purchasing insurance. So this activity can be seen as an insurance mechanism.
Currently, this insurance mechanism has been combined with multiple usage scenarios such as return freight and waybill assistance to provide cross-border e-commerce sellers with more integrated services. Many sellers believe that this service is very suitable for cross-border e-commerce eBay sellers in the United States, the United Kingdom, Germany and other countries.
There are certain reasons for this policy. After all, in the past, if consumers were particularly dissatisfied with the product after receiving it, they would apply for a return or refund, but eBay sellers could not agree every time. Once the number of returns and refunds increases, it will put great pressure on the store’s operations.
In addition, the eBay platform does not compensate the value of the product every time, so over time, the call for “return compensation” has become louder and louder. Although there is now an insurance mechanism to provide cover, the return losses of cross-border e-commerce sellers have not yet been fully compensated.
In short, according to the latest eBay platform return compensation mechanism, now eBay sellers can still enjoy compensation even if they do not accept returns! But the premise is that the platform’s insurance is purchased and the conditions for the insurance to take effect are met, such as “excluding product quality problems” and so on. The introduction of this compensation mechanism is good news for cross-border e-commerce sellers.