What is “XDE”?
If you are a shopee seller, then you must know what XDE Service is. However, sellers who are new to cross-border e-commerce, or sellers who often use other express delivery services, may not understand what XDE Service is. So, let¡¯s start with the basics and explain what ¡°XDE¡± is.
XDE, the full name of “Xend Express”, is an international logistics company based in the Philippines. It provides online logistics solutions necessary for cross-border e-commerce sellers, including international air transport, sea transport, cross-border customs clearance, warehousing and other services. On the shopee platform, XDE Service is regarded as one of the relatively high-quality cross-border logistics services.
Advantages of XDE Service on the shopee platform
Here, we introduce the advantages of XDE Service over other express delivery service providers:
Faster speed: The service provided by XDE Service on the shopee platform is relatively fast, and it usually only takes 3 to 5 working days to complete the delivery.
Price concessions: Compared with other logistics companies, XDE Service’s prices are very favorable.
Wide reach: Since XDE Service has cooperated with express companies in the Philippines, Indonesia, Malaysia, Singapore and other countries, their service reach is relatively wide.
How to use XDE Service?
If you are a shopee seller and want to use XDE Service to ship your goods, you can follow the steps below:
Log in to the shopee seller platform and select “I am Seller” and enter the “Order Management” page.
In the “Order Management” page, find the order that needs to be shipped and click the “Shipping” button.
In the pop-up page, check the products that need to be delivered using XDE Service. If your logistics service provider does not select XDE, you need to select XDE Service in the drop-down list box.
Fill in the courier number and courier company information below, and click “Confirm Delivery”.
Some things about XDE Service
For shopee sellers, using XDE Service for cross-border logistics distribution is definitely a very good choice. But as a professional seller, you still need to know more about XDE Service:
1. How to check the logistics track of XDE Service?
You can check the logistics track on the official website of XDE Service, or you can quickly check it on the “Order Management” page on the shopee platform. During this time, you can use the order number to track the shipment.
2. How to obtain the contact information of XDE Service?
If you need more information about XDE Service, or need to make adjustments to your order, please call the XDE Service customer service hotline: (02) 528 2800.
3. How to submit a logistics complaint?
If you are not satisfied with the delivery effect of XDE Service, you can submit a logistics complaint and let it solve the problem for you. Just go to the “Order Management” page on the shopee seller platform, find the order that needs to be submitted for appeal, and click “Submit Logistics Appeal”.
The above are some things about XDE Service. If you are a shopee seller and are looking for a high-quality and reliable cross-border logistics service provider, you might as well try XDE Service. I believe it will definitely bring you more business opportunities and profits.