When it comes to the store secretary’s shelved orders, I believe many current cross-border e-commerce merchants will be familiar with it. The main reason is that if an order does not need to be processed in the store secretary system, you can choose to set it to The status is on hold, and this step is usually only performed on the store secretary page, so it will not affect the order status in the store’s own backend. So how does the general store clerk set up a hold order?
1. Single shelved order setting.
Except for orders that are already in delivery status, other orders can be placed on hold individually. You can open the order details page, select exception handling, and click Move to Shelf. After these operations are completed , you can check it in the shelved status. If you don’t want to see this order on the shelved page, you can also click No longer follow.
2. Batch shelved order settings.
Usually, orders that are pending review, pending order placement, pending processing, waybill number application, or have been delivered and failed to be shipped can be put on hold in batches. You only need to check these orders, and then Selecting batch move to shelve is the same as the operation of single orders. If you don’t want to see these orders, you can also choose not to follow them again.
So what are the aspects that need to be paid attention to when placing orders on hold?
1. If the order has been put on hold, it can actually be restored. Usually, you can click Restore to restore the order to the original order status before the hold was made. However, if the order has been shipped in the background, restoring the order from Shelved may enter the Shipped status.
2. If you want to restore orders that have been set to no longer follow, you generally need to move the order out of no longer follow, then enter the shelved state, and click Restore again to restore it to the original state.
There are some introductions about how the store secretary sets up shelved orders, which is roughly the above. I hope that after reading it, you can have a clearer understanding of it and the actual operation process in the future. , after having the relevant requirements, the corresponding operations can be completed relatively smoothly, because skilled operations can also save some time and energy.