The wish platform has corresponding requirements in various aspects, including product listing requirements, logistics and delivery requirements, etc. After placing an order for a product, everyone needs to deliver the product within the specified time. This article will introduce how long does it take for the wish platform to require the logistics order number of the product to be put on the shelves? What are some frequently asked questions?
1. The platform requires product logistics to be put on shelves within five days. Under normal circumstances, the review takes one day. It takes at least two days to place an order and receive the goods, and then find a courier to send it. The fastest one can get online on the same day, and the slower one can take two days. Or you can use the freight forwarding system to generate a waybill number to fill in, and contact the freight forwarder (you can prepare more for frequently shipped goods)
2. Frequently Asked Questions.
1. What should I do if the order is determined to be a false order number?
For orders that are judged to be false numbers, the following situations need to be distinguished.
Confirm that the order has been fulfilled normally and the official logistics website has corresponding logistics information, and you can appeal.
If the order is canceled for some reason and a cancellation penalty is incurred, you can appeal the false order number. If the appeal has expired, you can contact the corresponding account manager.
2. How to correctly subcontract the package if it is overweight?
Please note that you should try not to subcontract orders. Because there are risks in subcontracting and shipping, for example, the buyer says that he did not receive the goods, the buyer misunderstood the subcontracting request for return, etc.
If you need to subcontract the order, you can leave a note explaining the subcontracting situation in each package. At the same time, you can also set the maximum purchase quantity of products to avoid having to subcontract too many products. Because small package logistics usually has clear requirements for the size of the package, when sending larger packages, you can choose commercial logistics to avoid order subcontracting.
No matter what the circumstances are, if the order is unmerged, then you need to use the logistics channel approved by the platform to confirm whether the completed order has been completed.
The above article provides you with a detailed introduction to the information related to the listing of product logistics order numbers on the Wish platform. If you want to know more, you can take a closer look so that you can solve various problems when you operate your own store in the future. It is not easy to run a store now, and sellers must constantly optimize themselves.