For domestic merchants who operate the shopee platform, they basically have a good understanding of the logistics and transportation knowledge of the shopee platform. Logistics services are also the basic knowledge for sellers to operate stores, because the emergence of logistics will also affect the merchants’ store traffic attention and store , then, let’s learn what to do if the shopee logistics number is invalid!
What to do if the shopee logistics number is invalid.
The easiest way is to contact the platform customer service. The shopee platform has customer service consultation services. Each seller’s logistics information will be registered online through the “cloud form” to register the merchant’s store product information. If you feel that this method is too slow, you can also directly call the manual customer service number, or you can send an email to shopee’s official email to check the logistics information status of the product. In addition, if Yi’s products are not yet in stock, then, on the shopee platform, If the product information is not scanned within one day after the warehouse signs for delivery, it is recommended that the seller re-deliver the goods for comparison to avoid the platform deducting some fees. The reason for this situation is likely to be that the merchant has omitted to report the quantity of the goods or there is a problem with the packaging.
In addition, you also need to know how to check when the transaction product is in the “transit” state. When you see the shipped product on the shopee platform, you can select the official product-related link to query the current price of the product. Logistics information, shipped to buyers within fifteen days, don’t worry too much.
Finally, if delivery fails, it is usually because the buyer’s address is incorrectly filled in, or the buyer cannot be contacted. At this time, the package of the product will be processed as a return. If this happens, you can immediately contact the platform, logistics center or online customer service. You also need to complete the refund process related to the product to avoid unnecessary losses and cost losses to the store.
The above introduces the relevant knowledge about what to do if the shopee logistics number is invalid. If the package cannot be delivered (usually because the buyer is not contacted in time, the address is incorrectly filled in, etc.), the package of the product will be processed as a return. , when encountering this problem, it is best to use the last waybill number of the product to contact the logistics and freight center of the shopee platform or directly consult the online customer service to get in touch. At the same time, product-related refunds must also be processed to avoid causing problems to the store as much as possible. Unnecessary losses and cost losses.