Some seller friends run stores and attract traffic to their products and stores by participating in promotional activities on the platform, thereby increasing sales. Promotional activities can be canceled, but if you have already signed up, it is best not to cancel the event, otherwise you may not have a chance to sign up next time, because the official is more disgusted with merchants who regret after signing up, so let’s take a look at the products advertised by shopee How to cancel?
Buyer refunds require the seller’s consent. If the buyer has already paid, the seller cannot close the order and can only negotiate with the buyer and ask for a refund. The store’s proactive cancellation of the order will affect the store’s cancellation rate. and incomplete rate. If you need to cancel, just click Cancel directly in the order backend.
Incomplete rate: If the total number of orders in the past 30 days is greater than or equal to fifty, the order incomplete rate must be less than 5%. If it is higher than the standard, 1 point will be deducted according to the seller’s rating standard.
Influence on the order completion rate: It is an important factor affecting the store image. The store cancels more orders, resulting in a lower order completion rate. Therefore, it is difficult to leave a good impression, which affects sales to a certain extent.
Affects store ratings: The number of completed orders will be scored. If the order is canceled, points will also be deducted, affecting ranking and exposure.
In order to reduce or even eliminate the occurrence of this situation, we should study the market situation more, prepare safety stocks, avoid insufficient store supply, establish complete supply channels, increase product supply speed, and shorten procurement time. Insufficient supply preparation will directly lead to stall shortages during the big promotion period. Therefore, for products that are already on the shelves or products with large daily demand, try to stock up as much stock as possible in the early stage of the big promotion.
The above introduces the relevant knowledge on how to cancel products advertised by Shopee. Sellers should pay attention to monitoring advertising data when placing advertisements and make timely adjustments. Through such adjustments, sellers can also have a clearer understanding of product performance. In fact, if you want to start a shopee, you need to invest relatively little money. Shopee is currently in a stage of rapid development, so it has become a key invitation area, so the operation of shopee is very important. .