I believe that many wish sellers will encounter the situation of their stores being frozen during their daily store operations, and this is usually because they have some serious illegal operations. In this regard, let’s take a look at what to do if Wish changes the payment information and the account is frozen immediately, and how to avoid the store being frozen.
1. What should I do if my Wish account is immediately frozen after changing the payment information?
If you are frozen, you must first check whether the platform has sent an email. If so, you need to find out the specific reason for the freeze from the email, and then actively contact customer service. And cooperate with the investigation, sort out relevant documents or materials to apply for unfreezing, because only by successfully unfreezing can the store and account return to normal.
But if your application is unsuccessful, remember not to apply again immediately. It is best to wait for two days and then appeal again. During this period, you should review which aspects of your application are not successful. If you do a good job and the appeal is unsuccessful, it will be easier to pass the review after avoiding some problems.
2. How to avoid the store being frozen?
1. Carefully check whether the products in your store are infringing. If so, you must immediately remove the relevant products. Similarly, if you find that someone else has infringed your products, You can also collect complete evidence to complain to the other party.
2. The quality of the product must be guaranteed, because only when the quality is guaranteed can consumers be satisfied with the purchased product, so there will not be too many returns. You must know that if the current If a store returns too many items, it is easy for the store to be frozen.
In addition, everyone also needs to be clear that there are generally two situations when wish stores are frozen. One is limited freezing, which can usually be automatically unfrozen after a period of time. Everyone needs to abide by the relevant operating rules, and the other is to freeze permanently. In this case, there is no way to recover, and the store can only be reopened.
I believe that after reading the above, you will have a clearer understanding of how to deal with the issue of Wish changing the payment information and immediately freezing the account. And in the daily operation of the store, everyone must You must strictly abide by the relevant platform rules, because in this case, you will not face the risk of being frozen.