In the process of running a Wish store, once everyone discovers that there is a return in their store, I believe they all want to know the specific situation of the return clearly, because only in this way can they summarize the existing problems and proceed. Corresponding adjustments and improvements, for this, let’s take a look at how to check the return status on Wish, and what are the main reasons for returns.
1. How to check the return status on wish?
The first step is to enter the store backend, click on the interface to view all products, and search for related products.
The second step is to check the relevant information of products with extremely high refund rates on the rejected product interface. Everyone needs to note here that products with extremely high refund rates are generally not available for sale, and will also appear. Exclamation mark warning.
The third step, for products that need to bear 100% of the refund cost due to high refund rates, sellers can click to view the content in the high refund list to conduct self-examination of the reasons for their own product violations.
The fourth step is to click the Action button to choose to view the product’s performance to view the product’s refund rate.
2. What are the main reasons for returns?
1. The description does not match the product.
When consumers find that the actual condition of the product does not match the description when receiving the product, they will often choose to return the product. Therefore, when the seller uploads the product, the title, picture and description of the product are not consistent. If it is very true and accurate, the color and size must also be confirmed when shipping. Remember not to send the wrong one.
2. Logistics and transportation efficiency is too slow.
Whether the seller does not deliver the goods in time or the logistics is too slow, it will take too long for consumers to receive the goods. During this waiting process, many consumers will choose to return the goods. operation, so everyone must have certain controls on logistics.
After reading the above introduction, I believe everyone has a clearer understanding of how to check the status of returns on Wish and the main reasons for returns. In the daily business process, , you must take the return orders of your store seriously and make corrections in a timely manner, so that your store can have a sustainable development.