Amazon’s qa section is located on the product details page, providing buyers with a platform for question and answer communication. Sellers can invite buyers who have purchased the product to reply to questions, thereby increasing the conversion rate. Therefore, it is important for sellers to understand how to respond to QA correctly. So, let’s learn how Amazon sellers answer QA correctly?
1. How do Amazon sellers answer QA correctly?
According to data, 90% of consumers will check Amazon’s QA before purchasing a product. If a buyer asks a question, Amazon will notify the seller to answer it. question. Just find the corresponding email in your mailbox and click “respond”
to
question” can answer the question. If you cannot find the email, you can try to search the keyword “answer” in the email to find the email sent by Amazon. In addition, buyers who have purchased the product will also receive the answer question. In the email, Amazon hopes that QA questions will get more real feedback, rather than just being answered by sellers, so as to avoid the risk of deceiving buyers. Therefore, any customer who is interested in this issue can answer the question.
2. What issues should you pay attention to when doing Amazon QA?
1. Sellers cannot ask and answer questions by themselves. They only have the authority to answer questions. If you use the buyer number to ask questions, you must avoid IP issues. < /p>
2. Buyers who have not purchased more than $50 in the past 12 months cannot ask questions, and buyers need to meet the conditions of purchasing more than $50 in the past 12 months and not including the discount amount.
3. Keywords can be inserted appropriately, but not stacked.
4. Do not advertise or promote products in qa.
5. If there are negative answers, please provide additional answers in a timely manner. Or push other questions to the front to avoid negative impacts.
The above introduces the relevant knowledge of how Amazon sellers answer QA. The purpose of QA is to quickly solve customer problems and enhance trust in the product. Therefore, QA must ensure both quantity and quality, and at the same time combine product selling points with buyer needs. QA is very important for product sales. Sellers should pay attention to replying to QA and answer questions through these methods. Sellers can improve their quality scores. Get more sales