When it comes to eBay, I believe many people are still familiar with it, because as a well-known cross-border e-commerce platform, it is a good choice whether you are opening a store or shopping on it. For consumers, if they want to purchase products on this platform, they still need to learn more about relevant precautions. In this regard, let’s take a look at how to report an eBay seller for infringement and how to contact the seller.
1. How to report an eBay seller for infringement?
1. The company or individual should contact the eBay platform’s complaint channel and list the infringement matters. Usually, the platform is asked to notify the seller to remove the infringing products from the shelves. If it is not found that the infringing products have not been removed from the shelves after the complaint, you can also make another complaint.
2. If repeated complaints and communication have no great effect, you can also file a lawsuit through a third party, a lawyer, to accuse the other party of infringement. Of course, if the amount involved When the situation is relatively large, you must consult a professional legal team to handle it.
2. How to contact the seller?
1. Before placing an order.
When consumers have not yet decided to place an order and want to contact the seller to learn more about the product they want to buy, they can click the question button in the seller information column in the lower left corner of the product details page to contact the seller. , everyone also needs to pay attention here. Usually sellers will not check in time, so the reply to the message will not be too timely. Everyone needs to wait patiently.
2. After placing the order.
After placing an order, you can see the seller’s contact email in the order, so you can contact the seller directly through email. You also need to pay attention here. It is best to use English, which will make it easier to communicate with each other.
After reading the above, I believe that everyone will have a clear answer to how to report infringement of eBay sellers and how to contact the seller, and if you really encounter such a situation in the later stage When this happens, everyone must respond in the correct way, because only in this way can we better safeguard our rights and interests.