Currently, many consumers prefer to shop on eBay, a cross-border e-commerce platform, and during their daily shopping process, they are likely to encounter some bad shopping experiences. For example, after placing an order, the seller regrets not selling, etc. In this regard, let’s take a look at what Ebay sellers should do if the transaction is not completed, and how to handle the order correctly.
1. What should Ebay sellers do if they fail to sell?
If the seller refuses to actually complete the transaction after the consumer places the order, this is an obvious violation. Because after the consumer places an order and pays, it is equivalent to signing a transaction contract, so relevant obligations need to be fulfilled. If the product is not sold after the transaction is completed, the consumer can communicate with the seller first. If no agreement is reached, the consumer can also complain to the platform.
2. How to process orders correctly?
After receiving the order, the seller must first confirm the order and check whether the order is normal. Currently, many consumers will note information after placing the order. At this point, the seller also needs to check in time to avoid being confused by the information. The omission caused some mistakes to occur.
If import and export issues are involved, order declaration is also required. After declaration, logistics matching needs to be carried out, and an appropriate logistics transportation method must be selected according to the actual situation of the goods. Then print the label and wait for the logistics company to pick up the goods.
After shipping, you still need to upload the logistics order number, because if you do not upload an order with a valid logistics order number, it will generally not be included in the valid orders by the eBay platform, which can easily lead to The store’s rating is not high.
As for logistics and delivery issues, you can also directly seek help from third-party agents. You must know that a professional third-party agent can help sellers properly handle related matters, and even connect them. There is no need for sellers to handle labeling and shipping themselves.
As for what Ebay sellers should do if they fail to sell, I believe that after reading the above article, you will know how to deal with it next. For sellers, after receiving an order, they must follow some of the above steps to perform relevant processing and operations, because only in this way can their store operate better.