In recent years, with the rapid development of the cross-border trade market, the scale and influence of the cross-border market, with cross-border e-commerce platforms as the main force, have also been greatly increased. In particular, many domestic buyers also use the eBay platform to start overseas shopping trips. Since cross-border logistics is special, many buyers don’t know how to check the logistics information on the eBay platform during overseas shopping?
Generally speaking, if a cross-border buyer purchases related goods on the Bay platform, the seller can promptly inform the cross-border buyer of the logistics information of the relevant order. Of course, cross-border sellers can also log in to the Bay platform to check relevant logistics information after placing an order online, or track the logistics progress in real time through the order number.
In addition, if the goods purchased overseas are delivered by surface mail, the Bay platform cannot display the relevant logistics tracking information. For cross-border buyers who are eager to obtain the status of logistics progress, they need to maintain effective communication with the customer service staff of cross-border sellers in a timely manner. Many times, due to the characteristics of surface mail and the actual slow logistics speed, cross-border buyers need to wait patiently.
For the former, after the buyer purchases relevant goods overseas, the customer service staff of the cross-border store will promptly upload the logistics tracking information of the package corresponding to the order to the platform. At the same time, buyers will also receive relevant notifications from the Bay platform official push, and their mailboxes will also receive relevant information simultaneously. At this time, cross-border buyers can directly check the logistics status of the package, which is more convenient.
Many times, cross-border buyers tend to pay more attention to logistics tracking information when placing orders, especially when shopping overseas on the eBay platform, they are eager to check the logistics information. At this time, there is a simpler method, that is, cross-border Buyers can communicate with the customer service staff of the cross-border seller’s store to obtain logistics information in a timely manner, or they can communicate with the online customer service of the eBay platform for inquiries. The online customer service will also help the buyer check the logistics status and package location.
For cross-border buyers, paying for an order is only the first step in cross-border overseas shopping. If the buyer wants to check the logistics information of overseas shopping on the eBay platform, he can follow the above methods. Get timely logistics tracking information for your packages. In many cases, due to the long distances of cross-border logistics, there are inevitably various conditions in the logistics and transportation channels. Buyers can adjust their mentality in a timely manner and wait patiently for the package. If the package is not received in time, they need to contact customer service or the seller in time.