In recent years, as the cross-border market continues to boom, more and more e-commerce sellers choose overseas trade, and many cross-border e-commerce platforms including eBay have also become the first choice. When entering cross-border e-commerce platforms such as eBay, complete information is required without exception. Many novice cross-border sellers ask, what information do they need to provide proof of address to open an eBay store?
Currently, novice cross-border sellers need to provide proof of store address when entering the eBay cross-border e-commerce platform, including: water, electricity and gas bills, credit card monthly bills and landline phone payment slips.
First, there is the water, electricity and gas bill. For cross-border e-commerce companies that apply to join the eBay cross-border e-commerce platform, they need to provide water, electricity and gas bills consistent with the address on their business licenses, and the bills must be within the past three months. If an individual applies to open a store on the eBay cross-border e-commerce platform, he or she needs to prepare the water, electricity and gas bill for the personal address.
Secondly, there is the monthly credit card bill. If the cross-border seller has a credit card, the monthly credit card statement can also be used as proof of address for opening a store. Cross-border sellers can choose to submit the corresponding monthly credit card statement as proof of address. Generally speaking, cross-border sellers can provide electronic statements of credit cards. If the platform requires paper statements, cross-border sellers can contact the credit card issuing bank to inquire whether the bank can provide paper statements.
Finally, there is the landline bill. For cross-border e-commerce enterprises and individual sellers who apply to join the eBay cross-border e-commerce platform, they can submit the payment slip of the fixed phone as supporting documents. The platform requires the payment slip of the fixed phone to be within the past 3 months.
In addition, cross-border sellers’ insurance policies and tuition bills can be used as proof of eBay store address and should be submitted when applying to join the platform.
Currently, eBay requires proof of address for opening a store. When cross-border sellers apply for an account, the information they fill in must be accurate and consistent with their personal information. At the same time, the address certification materials submitted must be within the past three months, including the company name, address, official seal of the company and other supporting documents. They should be color documents with complete information.
For e-commerce sellers who choose to go overseas, whether they are individual merchants or enterprises, setting up cross-border stores on cross-border e-commerce platforms such as eBay, and accurately submitting the proof of eBay store address is just a step in the long journey. The first step is to familiarize yourself with the operating rules and guidelines of the cross-border market, understand the needs of the cross-border market, and improve product launch, display, sales and after-sales service levels. This is the key to testing the seller’s operational capabilities.